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Sales & Events Coordinator
2 months ago
Description
Are you passionate about event planning and sales? Join our team as a Sales and Events Coordinator, where you'll play a pivotal role in supporting our sales team, coordinating VIP experiences, and ensuring seamless execution of events across our properties. Your attention to detail, excellent communication skills, and ability to foster client satisfaction will be key to creating unforgettable experiences.
Perks and Benefits:
When you feel good, you do good. At Onni we put your health at the forefront and give you the choice to select a benefits package that best represents you. From no cost to $35 or $100 per pay our PPO, HSA and HMO have you covered. In addition, we offer:
Annual education allowance of up to $1,000
Referral program
Residential housing discount after 1 year of continuous employment
Friends and family rates for our Hotel Properties throughout the company
What You Will Do:
Support Sales Team in solicitation, qualifying, maintaining, and servicing new and existing business for Corporate Accounts, Penthouses, and Event space.
Support Sales Team in the execution of contracts and other client agreements as assigned. Communicate all needs of accounts though resumes and email.
Negotiate pricing for event space, and hotel services within approved departmental booking guidelines. Communicate Event needs to all departments via resume and email communications.
Coordinate all details pertaining to room lists, including room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc
Act as the onsite contact for all events, including the day of event support for all Penthouse Events, Events at all properties, VIP experiences, In House talent and long-term Penthouse guests. This duty includes assisting the client in support for outside vendors (Catering, AV, Sponsors, Volunteers, etc.)
Coordinate all details to appear on each “Banquet Event Order." Details to coordinate may include meeting room/ Penthouse set-up specifications, Outside food & beverage items, audio/visual equipment & billing details.
On a regular basis, distribute final Rooming Lists, Group Resumes and Banquet Event Orders to all applicable staff, including all Department Heads.
Maintain accurate, legible records and files consistent with established automated or manual sales system.
Conduct weekly resume and Event Order meetings with involved departments.
Support internal meeting preparation, creative projects, site inspections, VIP stays, trade shows, travel fairs, and special event invitations, etc.
Support Sales Team in booking reservations- tasks may include but are not limited to: Corporate Client bookings, VIP reservation requests, rooming list and/or block changes, specialty suite bookings, etc.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments, and residential team.
Interact with outside/inside contacts including to ensure their total satisfaction.
Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings and other contacts as needed (Professional organizations, community groups, sports teams, wedding venue etc).
What You Will Bring:
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with minimum supervision.
A true desire to satisfy the needs of others and a team player in a fast-paced environment.
Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
Excellent time management and organizational skills
Refined verbal and written communication skills.
Must be able to establish professional relationships within the hotel and manage confidential information.
Strengths must include knowledge of Microsoft Office Tools: Outlook, PowerPoint, Excel, Word. CRM, POS, and reservation system knowledge are a plus.
Experience in Hospitality is a plus.
May be required to work nights, weekends, and/or holidays.
About the Company:
Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level’s growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago and Seattle.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please.
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