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Event Sales Coordinator
2 months ago
RESPONSIBILITY: Answer all incoming department calls, provide general, and specific information regarding catering and banquet events. Handle event deposits and assign them to the correct Beverage Event Order. Draft and type general correspondence, as well as perform general administrative duties such as responding to emails, filing, and preparing weekly reports. Keep Chef, F&B Managers, and Sr Events Sales Manager informed of party guarantees that could affect scheduling. Maintain and organize banquet files, follow-up with clients on banquet contracts and guarantees. Assist Director of Events Sales and/or Events Sales Manager with coordination of events. Assist with event set-up such as setting up placards, favors, or any other details on event day as needed. Assist with ordering, following-up, billing of cakes, flowers, and musicians as needed. Book appointments for prospective clients to show them event rooms, provide information such as room availability and assist in sales when possible. Be responsible for knowledge of banquet menu items and price points. Prepare and distribute banquet event orders in a timely manner and keep all department heads informed of any changes and/or additions. Maintain helpful and cooperative relations with members, guests, and associates. Ensure that computer and office equipment are in good working condition and keep supplies available. Assign account numbers for all catering events, keep accurate billing records, process deposits, check all banquet party sheets for accuracy before forwarding to accounting, process refunds for overpayments, and process check requests for outside vendors. Prepare and process transfers, credits, and debits, interfacing with accounting and clients as needed. ENSURE A SAFE WORK ENVIRONMENT: Comply with the Company Health and Safety processes while working on projects, initiatives, and other work-related duties; perform job duties in a way that will not cause danger to self or others, or violate local, state, federal, environmental regulations. Promptly correct or report any hazard, potential hazard, or unsafe work condition to the Director of Engineering & Loss Prevention, and/or People & Culture; wear protective equipment when required; ensure work location is kept safe, clean, and organized. INITIATE PROFESSIONAL GROWTH: Consistently evaluate work for efficiency, quality, alignment with the Company's service standards, and compliance with Company policies and procedures. Seek out opportunities to enhance personal skills set relevant to job tasks. Maintain current product knowledge, best practices, and skills needed to meet the demands of your position. EDUCATION, LICENSES, AND CERTIFICATIONS: Minimum of two (2) years of experience in same or similar positions in the Retail, Hospitality, or Food & Beverage industry. High School Diploma or GED Equivalent required. Bachelor's Degree preferred but not required. ESSENTIAL QUALIFICATIONS: At least twenty-one (21) years of age. Reliable and punctual attendance. Travel (by vehicle and plane) for business, training, and/or development, including overnight trips. Bi-lingual oral, speech, and writing skill in English and Spanish or other language is an asset in this position but not required. Excellent interpersonal and customer service skills. Computer Experience: proficient in Microsoft Office programs, Outlook, and ideally Stay In Touch and Triple Seat. Excellent verbal and written communication skills; ability to convey messages clearly and compose correspondence with correct and proper grammar. Strong presentation skills; convey messages clearly and confidently; persuade and effect change positively. Excellent time-management skills; prioritizing and completing assigned job tasks effectively. Capable of working effectively independently with minimal supervision. Strong logistics skills with high attention to detail and accuracy. Strong organizational skills with the ability to prioritize effectively and efficiently meet deadlines and produce work in a timely manner. Ability to elicit and accept constructive feedback. PHYSICAL REQUIREMENTS: Exerting up to 10 lbs. of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push or pull to move objects. Work involves sitting most of the time; walking and standing are required only occasionally. ASSOCIATE ACKNOWLEDGMENT: This description is not intended to be all-inclusive. Associates may be asked to perform any reasonable management request, within their capabilities, to meet the ongoing needs of the business. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company and in no way creates an employment contract, implied or otherwise; each associate remains, always, an "at will" associate. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) #J-18808-Ljbffr
