Customer Service Representative
3 weeks ago
Job Description PTSolutions is the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings while guaranteeing responsive personal service and same-day shipping. As our customers' business grows, we grow with them. PTSolutions offers a variety of customizable, advanced inventory options that reduce overspending & overhead and bring our customers to the next level. PTSolutions conducts on-site evaluations and provides training programs to help our customers improve their manufacturing process and reduce costs. From VMI to procurement, PTSolutions is a full-service provider that will be with our customers every step of the way. At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In this position, you will act as a liaison between external & internal parties, provide product information, answer questions, and resolve issues with accuracy & efficiency. We will provide the training you need to effectively & efficiently use our systems & speak about our products, so what we are looking for is someone who is patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools, and is committed to providing a superior experience for our customers. Why join the PTSolutions Team? Flexible Schedule & No Weekends Paid Holidays, Paid Vacation, and Attendance Awards Competitive Pay with Overtime eligibility Growth opportunity locally & nationally (we promote from within) Tuition Reimbursement 401(k) with Company Match PPO Medical, Vision, and Company Paid Dental Company Paid Short Term Disability, Long Term Disability, Life Insurance, EAP Voluntary Employee/Spouse/Child Life Insurance; Accident, Hospital Indemnity, Critical Illness Insurance If your experience aligns with the description below and you’re ready to be a part of a growing team and a true partner to our customers, then click Apply Now Placement will occur ASAP. Position Responsibilities Process customer orders, changes, and returns according to established department policies and procedures. Provide timely and accurate information to customers when requests for order status updates and additional product knowledge are received. Display a thorough understanding of the products we sell in order to accurately respond to requests for quotes & product information via phone & email. Handle customer issues, provide appropriate solutions and alternatives within the order/ship/delivery time limits, and follow up to ensure resolution. Partner with the sales team and other internal teams to meet & exceed our customers' service expectations. Develop customer relationships, inform customers of current sales and marketing programs, and effectively close the sales opportunities that are identified. Other duties as assigned. Required Experience KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO BE SUCCESSFUL IN THIS POSITION: Excellent communication skills including verbal, written, and interpersonal are required. Proficient use of Windows computer and Microsoft Outlook, Excel, and Teams. Strong problem-solving and deductive reasoning skills. Customer-centric attitude and a desire to grow with & contribute to a customer-focused company. Must have the ability to establish rapport and build demand over the phone. Ability to multi-task, prioritize, and manage time effectively. Ability to work with cross-functional teams to achieve company goals. The Most Qualified Candidates Will Have 2+ years of experience in Customer Service. Knowledge of cutting tools. This job description is not intended to be all-inclusive. Employee may be required to perform other related duties to meet the ongoing needs of the Company. This position is based in our Jackson, MI facility, so only candidates residing in the Jackson area will be considered. Must be authorized to work in the United States. Berkshire Production Supply LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Keyword: Customer Service Representative #J-18808-Ljbffr
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Customer Service Representative
4 months ago
Jackson, United States Check 'n Go Full timeServe and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail
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Customer Service Representative
3 weeks ago
Jackson, United States Foothill Appliance Full timeJob Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...
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Customer Service Representative
3 weeks ago
Jackson, United States Foothill Appliance Full timeJob Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...
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Customer Service Representative
2 months ago
Jackson, United States Foothill Appliance Full timeJob DescriptionJob DescriptionJob SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you...
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Customer Service Representative
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Jackson, Mississippi, United States Trustmark Full timeCustomer Contact Representative IWe are seeking a highly skilled and customer-focused individual to join our team at Trustmark as a Customer Contact Representative I.Key Responsibilities:Provide exceptional customer service by responding to inquiries regarding personal account information, related products, and services.Handle customer requests and resolve...
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Customer Service Representative
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Jackson, United States Miller Warehousing Services, Inc. Full timeJob DescriptionJob DescriptionMiller Warehousing Services, Inc. who has been serving the manufacturing markets for over 60 years, is seeking an inside Customer Service Representative to work in Jackson, MI!If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now!Apply Now if you want to join the Miller Warehousing...
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Customer Service Representative
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Jackson, United States Crash Champions Full timeCustomer Service Representative | Crash Champions Careers Job Information Crash Champions Customer Service Representative Jackson, Mississippi Apply Now At Crash Champions, We Believe the Difference is Trust. Crash Champions is one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led...
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Representative, Customer Service
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Jackson, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Representative
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Jackson, United States U-Haul Full timeLocation: 732 Old Hickory Blvd, Jackson, Tennessee 38305 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
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Jackson, United States Pratt Industries Full timeJob DescriptionSUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and...
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Jackson, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)** **Department:** Ops-Hourly **Location:** Jackson, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm (CST) 3 pm -...
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Customer Service Representative
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Jackson, United States Genuine Parts Company Full timeSummary Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
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Jackson, United States M-D MEDICAL SERVICES Full timeJob DescriptionJob DescriptionFull Time Customer Service RepresentativeThe Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client.Job DescriptionAnswers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.Enter...
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Customer Service Representative
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Jackson, United States oilandgas.org.uk Full timeChevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support, and information technology. Chevron is accepting online applications...
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Customer Service Representative
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Jackson, Missouri, United States Arkansas Department of Workforce Services Full timeAbout the Role:This position is part of the Arkansas Department of Workforce Services team, where we strive to provide excellent customer service to our clients. As a Customer Service Representative, you will be the first point of contact for clients, providing a personalized and friendly experience.Key Responsibilities:Answer client inquiries and provide...
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Customer Service Representative
4 days ago
Jackson, Mississippi, United States Openwork Full timeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Openwork. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring timely and accurate order management.Key Responsibilities:Order Management: Provide timely and accurate order entry and management,...
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Customer Service Representative
2 weeks ago
Jackson, United States Marc Oliver - Farm Bureau Insurance Part time $17 - $21Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)Growth potentialHourly pay plus commission/bonusFlexible hoursLicense reimbursementPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive...
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Customer Service Representative
5 days ago
Jackson, Mississippi, United States Openwork Full timeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Openwork. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring timely and accurate order management.Key Responsibilities:Order Management: Provide timely and accurate order entry and management,...
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Customer Services Representative
3 weeks ago
Jackson, United States Equifax Full timeEquifax delivers leading-edge technologies and solutions that powers the financial future of individuals and organisations around the world and we are looking for individuals who can help us disrupt the marketplace. In turn, we offer a great work/life balance where you’ll feel supported and valued. You’ll be rewarded with a competitive salary and the...
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Customer Service Representative
3 weeks ago
Jackson, United States Southboroughvet Full timePosition Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...
