Customer Service Representative
3 weeks ago
Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support, and information technology. Chevron is accepting online applications for the Customer Service Representative (Direct Hire Contractor) position. Note: This is for a 1-year employment contract. Global Service Center Overview: The Chevron Global Customer Service Center is a team of 400 Customer Service Center & Technology professionals, spread out in 17 countries across the globe which provides a cost-effective, effortless, and digitally enabled experience for our internal partners and external customers as they engage with Chevron across the globe. Our Manila location is composed of 250 employees including supervisors, team leaders, subject matter experts, and customer service representatives. We provide support to different regions where Chevron has a presence. Established in 2006, we pride ourselves in promoting the Chevron values of integrity, trust, diversity, inclusion, and safety. Responsibilities: Processes and handles multi-channel requests via calls, e-mail, and chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting). Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, or the Americas. Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns. Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others. Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience. Who will love this job? You like making things easier for customers and colleagues. Remove barriers within given parameters to ensure ease of doing business for our customers. You are energized by interacting with and helping people. You recognize that everyone has trouble sometimes and seeks to empower and educate customers. You love learning about new ways of doing things. There is always a better way. You thrive with a little chaos and uncertainty. We move fast and sometimes decisions are made without all the information. Required Qualifications: Bachelor's Degree holder in any field. Customer service experience in a Business Process Outsourcing (BPO) or call center industry; fresh graduates are encouraged to apply. Elevated level of customer service orientation and attention to detail. Clear communication skills, both oral and written. Ability to solve problems logically and critically. Demonstrated adaptability and flexibility to rapidly changing business requirements, environment, and processes. Demonstrated ability to manage changing priorities and work in a multi-cultural, fast-paced environment. Proficient in Microsoft (MS) Office applications. Open to night and shifting schedules and willing to work on Philippine holidays. Preferred Qualification: Experience in the use of SAP (Systems Applications and Products in Data Processing) and Salesforce or any business CRM (Customer Relationship Management) application is an advantage. Relocation Options: Relocation will not be considered within Chevron parameters. International Considerations: Selected candidate will work in the Philippines under the local payroll system and benefits. Working with us: There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI). CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service, and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. Connect with us: Facebook Instagram LinkedIn Twitter YouTube Chevron YouTube Caltex Chevron participates in E-Verify in certain locations as required by law. #J-18808-Ljbffr
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Customer Service Representative
4 months ago
Jackson, United States Check 'n Go Full timeServe and educate customers on the product portfolio by presenting all options for products and/ or services to customers that meet their needs. Escalate issues to the store manager, District Director of Operations (DDO), and corporate office if unab Customer Service Representative, Customer Service, Representative, Transportation, Store Manager, Retail
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Customer Service Representative
3 weeks ago
Jackson, United States Foothill Appliance Full timeJob Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...
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Customer Service Representative
3 weeks ago
Jackson, United States Foothill Appliance Full timeJob Summary FOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy...
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Customer Service Representative
2 months ago
Jackson, United States Foothill Appliance Full timeJob DescriptionJob DescriptionJob SummaryFOOTHILL APPLIANCE is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you...
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Customer Service Representative
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Jackson, Mississippi, United States Trustmark Full timeCustomer Contact Representative IWe are seeking a highly skilled and customer-focused individual to join our team at Trustmark as a Customer Contact Representative I.Key Responsibilities:Provide exceptional customer service by responding to inquiries regarding personal account information, related products, and services.Handle customer requests and resolve...
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Customer Service Representative
3 months ago
Jackson, United States Miller Warehousing Services, Inc. Full timeJob DescriptionJob DescriptionMiller Warehousing Services, Inc. who has been serving the manufacturing markets for over 60 years, is seeking an inside Customer Service Representative to work in Jackson, MI!If you have experience as an inside Customer Service Representative, then we want YOU to Apply Now!Apply Now if you want to join the Miller Warehousing...
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Customer Service Representative
3 weeks ago
Jackson, United States Crash Champions Full timeCustomer Service Representative | Crash Champions Careers Job Information Crash Champions Customer Service Representative Jackson, Mississippi Apply Now At Crash Champions, We Believe the Difference is Trust. Crash Champions is one of the fastest growing and most exciting brands in the collision repair industry. The company is the largest founder-led...
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Representative, Customer Service
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Jackson, United States Liberty Full timeOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive...
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Customer Service Representative
3 months ago
Jackson, United States U-Haul Full timeLocation: 732 Old Hickory Blvd, Jackson, Tennessee 38305 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
2 months ago
Jackson, United States Pratt Industries Full timeJob DescriptionSUMMARY Take and process customer orders and address all customer inquiries and complaints. DUTIES AND RESPONSIBILITIES Take customer orders either directly from customers or sales representatives. Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and...
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Jackson, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Jackson, TN)** **Department:** Ops-Hourly **Location:** Jackson, TN **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm (CST) 3 pm -...
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Customer Service Representative
3 weeks ago
Jackson, United States Genuine Parts Company Full timeSummary Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. Job Duties Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...
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Customer Service Representative
2 weeks ago
Jackson, United States M-D MEDICAL SERVICES Full timeJob DescriptionJob DescriptionFull Time Customer Service RepresentativeThe Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client.Job DescriptionAnswers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.Enter...
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Customer Service Representative
10 hours ago
Jackson, Missouri, United States Arkansas Department of Workforce Services Full timeAbout the Role:This position is part of the Arkansas Department of Workforce Services team, where we strive to provide excellent customer service to our clients. As a Customer Service Representative, you will be the first point of contact for clients, providing a personalized and friendly experience.Key Responsibilities:Answer client inquiries and provide...
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Customer Service Representative
3 weeks ago
Jackson, United States PT Solutions Physical Therapy Full timeJob Description PTSolutions is the leading supplier of industrial tools in the Midwest and one of the Top 100 distributors in the United States. With more than 30 locations throughout the country and more than 400,000 square feet of warehouse space, PTSolutions is continuously expanding our product offerings while guaranteeing responsive personal service and...
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Customer Service Representative
4 days ago
Jackson, Mississippi, United States Openwork Full timeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Openwork. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring timely and accurate order management.Key Responsibilities:Order Management: Provide timely and accurate order entry and management,...
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Customer Service Representative
2 weeks ago
Jackson, United States Marc Oliver - Farm Bureau Insurance Part time $17 - $21Job DescriptionJob DescriptionBenefits/Perks:Paid time off (vacation and/or sick days)Growth potentialHourly pay plus commission/bonusFlexible hoursLicense reimbursementPosition Overview:As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive...
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Customer Service Representative
5 days ago
Jackson, Mississippi, United States Openwork Full timeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Openwork. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring timely and accurate order management.Key Responsibilities:Order Management: Provide timely and accurate order entry and management,...
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Customer Services Representative
3 weeks ago
Jackson, United States Equifax Full timeEquifax delivers leading-edge technologies and solutions that powers the financial future of individuals and organisations around the world and we are looking for individuals who can help us disrupt the marketplace. In turn, we offer a great work/life balance where you’ll feel supported and valued. You’ll be rewarded with a competitive salary and the...
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Customer Service Representative
3 weeks ago
Jackson, United States Southboroughvet Full timePosition Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Essential Functions: Provides excellent customer service in-person, over...