Lead Patient Access Rep-Central Registration
2 months ago
Full Time Lead role 8:30-5:00-Abington Campus Job Summary Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter complete and accurate orders, demographic and insurance information including authorizations, referrals, medical necessity. Ensures staff's compliance with departmental and institutional protocols including communicating and collecting out of pocket liability from patients. Essential Functions Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Ensures timely, efficient, and accurate registration processes are followed by staff . Excels in all functions performed by staff. Keeps current on insurance tip sheets and workflow updates Ensures regulatory and compliance requirements are met; complies with departmental and institutional protocols Distributes work assignments, daily QAs a sample of registrations to ensure overall accuracy, provides feedback on deficiencies. Coaches and tracks for performance improvement, daily Backfills for staff during meal breaks. Covers scheduled PTO /ETO or unscheduled absences, as needed Demonstrates a professional demeanor with patients, families, coworkers, clinical and leadership by consistently fostering a positive interaction in the department Trains all new hires to accurately record orders, demographic and insurance information including authorizations, referrals, medical necessity. Provides real-time coaching and feedback to staff on any workflow changes or quality errors. Achieves individual and team performance metrics Interacts with a diverse patient base while ensuring door to doctor time is maintained according to departmental standard wait times Rotates assignment to all points of service within Patient Access (Outpatient Registration and Emergency Department. QualificationsFull Time Lead role 8:30-5:00-Abington Campus Competencies (Knowledge, Skills, and Abilities Required): Knowledge of patient registration, third-party insurance coverage including manage care plans, benefits, authorizations/referrals and coverage requirements Proficient with Computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Demonstrates the ability to provide feedback and coaching Strong verbal and written communication and customer service skills Minimum Education and Experience Requirements: Education: Required High School Diploma or GED AND Experience: 3 years of patient registration experienceConditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.Closing StatementAbout Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Par Reference CodeNo job description available
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Lead Patient Access Representative
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Lead Patient Access Representative - Central Registration, you will play a critical role in ensuring the smooth operation of our patient access department. You will be responsible for providing day-to-day support to Patient Access Representatives, acting as a subject matter expert, and ensuring that staff provide a positive patient...
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Patient Access Registration Rep-Jefferson Health
2 weeks ago
Montgomery, United States Jefferson Health Full timeSeveral positions available for the following roles... ER Registration Reps and Admissions Reps. All shifts available, FT/PT/PRN-Day/EVE/Night PRIMARY FUNCTION: High volume, fast paced Emergency/Trauma Center- Under the supervision of the Registration Supervisor, and Team Lead, the Patient Facing Registrar greets patients and visitors upon arrival with...
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Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Access Lead-ER Registration, you will play a critical role in ensuring a positive patient experience at Jefferson Health. You will provide day-to-day support to Patient Access Representatives, acting as a subject matter and technical expert. Your expertise will ensure that staff offer a positive patient experience to patients and...
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Patient Access Registration Representative
6 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Access Registration Representative at Jefferson Health, you will play a critical role in ensuring the smooth registration process for patients visiting our Emergency/Trauma Center. Under the supervision of the Registration Supervisor and Team Lead, you will be responsible for greeting patients and visitors with professionalism,...
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Patient Access Registration Representative
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary:We are seeking a highly skilled and detail-oriented Patient Access Registration Representative to join our team at Jefferson Health. As a key member of our registration team, you will be responsible for providing exceptional customer service to patients and their families, ensuring accurate and timely registration processes, and maintaining...
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Lead Patient Access Rep-Central Registration
3 months ago
Montgomery County, United States Thomas Jefferson University Full timeResponsibilities Full Time Lead role 8:30-5:00-Abington Campus Job Summary Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when...
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Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Access Representative ER Registration at Jefferson Health, you will play a critical role in ensuring the smooth registration process for patients arriving at our Emergency Department. This is a high-volume, fast-paced environment where you will be responsible for greeting patients and visitors, identifying and responding to their...
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Patient Access Registration Representative
3 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryJefferson Health is seeking a highly skilled Patient Access Registration Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.Key ResponsibilitiesProvide excellent customer service to patients and families,...
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Patient Access Representative ER Registration
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Title: Patient Access Representative ER RegistrationJoin our team at Jefferson Health as a Patient Access Representative ER Registration, where you will play a vital role in ensuring the smooth registration process for patients in our Emergency Department.Job Summary:We are seeking a highly organized and detail-oriented individual to join our team as a...
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Patient Registration Specialist
2 weeks ago
Montgomery, Alabama, United States Baptist Health Full timeJob SummaryBaptist Health is seeking a highly skilled Patient Registration Specialist to join our team. As a key member of our healthcare team, you will be responsible for ensuring accurate and efficient patient registration processes.Key ResponsibilitiesPre-register patients and verify demographic and benefit informationCollect and verify patient financial...
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Patient Access Representative ER Registration
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary: We are seeking a highly skilled Patient Access Representative to join our team at Jefferson Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration process for patients visiting our Emergency Room. Key Responsibilities: * Greet patients and visitors with professionalism and respond to their...
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Patient Access Coordinator
1 month ago
Montgomery, Alabama, United States Baptist Health Full timeJob SummaryBaptist Health is a leading healthcare system in central Alabama, providing comprehensive hospital-based and outpatient services to a large population. As a Patient Access Coordinator, you will play a critical role in ensuring seamless patient registration and financial services.Key ResponsibilitiesPre-register patients, verify benefits, and...
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Patient Access Team Lead
7 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Lead Patient Access Representative at Jefferson Health, you will play a vital role in ensuring the smooth operation of our patient registration processes. You will be responsible for providing day-to-day support to Patient Access Representatives, acting as a subject matter expert, and ensuring that staff offer a positive patient experience....
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Lead Patient Access Representative
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Lead Patient Access Representative at Jefferson Health, you will play a critical role in ensuring the smooth operation of our patient access services. You will be responsible for providing day-to-day support to our Patient Access Representatives, acting as a subject matter expert and technical resource. Your primary goal will be to ensure...
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Lead Patient Access Representative
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Lead Patient Access Representative at Jefferson Health, you will play a critical role in ensuring the smooth operation of our patient access services. You will be responsible for providing day-to-day support to our Patient Access Representatives, acting as a subject matter expert and technical resource. Your primary goal will be to ensure...
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Lead Patient Access Representative
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Lead Patient Access Representative at Jefferson Health, you will play a critical role in ensuring the smooth operation of our patient access services. You will be responsible for providing day-to-day support to our Patient Access Representatives, acting as a subject matter expert and technical resource. Your primary goal will be to ensure...
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Patient Access Representative
7 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryAs a Patient Access Representative - ER Registration at Jefferson Health, you will play a vital role in ensuring the smooth registration process for patients arriving at our ER department. This is a full-time evening shift position, working from 3pm to 11:30pm. Key Responsibilities Provide exceptional customer service to patients and visitors,...
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Patient Access Representative ER Registration
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Title: Patient Access Representative ER RegistrationAt Jefferson Health, we are seeking a highly skilled and detail-oriented Patient Access Representative ER Registration to join our team. As a key member of our healthcare team, you will be responsible for ensuring the efficient and orderly admission of patients seeking treatment at our East Norriton...
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Patient Access Coordinator
1 month ago
Montgomery, Alabama, United States Baptist Health Full timeJob SummaryBaptist Health is a leading healthcare system in central Alabama, providing comprehensive hospital-based and outpatient services to a large population. As a Patient Access Coordinator, you will play a critical role in ensuring seamless patient registration and financial services.Key ResponsibilitiesPre-register patients, verify benefits, and...
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Patient Access Coordinator
2 weeks ago
Montgomery, Alabama, United States Baptist Health Full timeJob Title: Patient Registration SpecialistBaptist Health is a leading healthcare provider in central Alabama, serving nearly 60 percent of the residents in Montgomery, Autauga, and Elmore counties. As a Patient Registration Specialist, you will play a critical role in ensuring the smooth operation of our patient access services.Key...
