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Claims Specialist

2 months ago

Raleigh, United States Alera Group, Inc. Full time

Overview:

TriSure, an Alera Group Company is seeking an Commercial Lines, Account Manager to join their commercial lines, P&C team.

Are you looking to be part of a company where you have exciting opportunities to learn, grow and make a positive impact?

Join a team where each employee is empowered to listen generously, speak straight, collaborate, and build each other up through mutual accountability and shared success.

If that is what youre looking for, this is your chance to be part of an amazing organization

Since our founding in 1999, weve been providing the highest level of client service with honesty and financial integrity. We are a diverse group of individuals focused on helping the areas leading businesses manage their property and casualty insurance risks.

We're seeking a dynamic, experienced Claims Specialist to join our team. Claims Specialists are often the first point of contact our clients make following a reportable incident initiating the claims reporting/processing with various carriers. Our specialists work alongside The Agency Claims Manager, Account Managers, and Producers to stay up-to-date on agency-wide claims and supporting business development activities while upholding Alera Group tradition of excellent service standards.

Responsibilities:

Timely report first notice of loss to carriers for all P&C coverage lines
Maintain documentation/notes of claim activities within the agency management system
Work closely with the Agency Claims Manager to communicate changes in claims reported and handled
Prepare open claim reports for appropriate commercial clients
Review carrier loss runs, claim notes, and adjuster information to ensure the best
outcome for our clients
Communicate both written and verbally with insureds, adjusters, and internal staff to provide resolution and updates on claims
Review/track incoming correspondence, downloads, and faxes
Other duties may be assigned to meet business needs

Qualifications:

Minimum of 1-year experience with property and casualty insurance claims
Associates degree or higher
Clear and effective communication and interpersonal skills
In-depth knowledge of laws and understanding of guidelines and regulations relevant to
insurance claims preferred
Excellent computer skills, including the ability to navigate multiple systems at a time
Strong critical thinking, problem-solving and decision-making
Passion for customer service

Equal Opportunity Employment:

We offer comprehensive benefits to employees, including medical, dental, STD, LTD and life insurance, 401k, paid time off and much more.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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