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Sales & Event Coordinator | Icicle Village Resort

3 months ago

Leavenworth, United States Columbia Hospitality Full time
Sales & Events Coordinator | Icicle Village Resort

Let's start off with the most important part-what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Get Paid Daily (Make any day payday)
  • Cellphone Allowance
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)
Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

THE BRASS TACKS
  • Performs administrative functions, organizing calendars and department meetings, reading/routing incoming mail, drafting routine correspondence; designs and maintains organization systems.
  • Answers all sales related telephone calls, take clear/concise messages, provides information, and/or directs call to appropriate team member.
  • Manages all inbound RFP's assigning to appropriate sales contact and leads reporting.
  • Manages process for sales leads assigned to reservations.
  • Prepares/distributes events reports, including the group resume and EO packet.
  • Assists as property administrator for the sales & event platform.
  • Assists with preparing e-proposals, sales agreements, and other sales related external documents as needed.
  • Handles deposits, maintains accurate record of receipt, recording in appropriate platforms, and ensures delivery to accounts receivable.
  • Develops and maintains favorable working relationships and open communication with all departments.
  • Responsible for definite agreement process, including turnover from sales to events.
  • Process sales department invoices and expenses: maintain digital files, handoff to accounting, organize and track as needed.
  • Assists Event Managers to obtain necessary information to ensure efficient event planning, including meeting setups, food and beverage specifications, AV requirements, etc. Provides information to operating departments based on property guidelines.
  • Assist Sales & Event team in new booking turnover process.
  • Works with Revenue Manager to create booking links, manage group blocks, and assists with group reservations as needed.
  • Responsible for assisting managers during execution of events.
  • Responsible for special projects assigned by Director of Sales.
The Nitty Gritty
  • Associate Arts Degree (AA) from two-year college or university, or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Strong written and verbal communication skills, including:
  • The ability to write, proofread and edit reports, business correspondence, and sales contracts.
  • Effectively present information and respond to questions from team members, managers, clients, guests and the general public.
  • Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Ability to compute discounts, interest, commissions, proportions, and percentages.
  • Strong computer literacy in Microsoft Office, especially Word, Excel and Outlook.
  • Detail oriented with strong multi-tasking and organizational skills.
  • Ability to carry out instructions provided in written and oral format.
  • Ability to solve problems and make decisions in routine situations.
  • Strong personal management skills, including time management, planning and organizing, and delivery of results.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:

Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. With the majestic Cascade mountain range as your backdrop, this property includes over 9,200 square feet of event space, including an outdoor tented garden. Guests can also enjoy onsite dining at JJ Hills Fresh Grill, serving dinner seven days a week.

Whether it is summer, winter, or any season in between, Icicle Village Resort provides guests with an abundance of daily and weekly activities such as yoga classes, s'mores by the firepit, kids crafts, wine tasting, and of course all the fun of the Junction Activity Center, complete with mini golf, basketball, disc golf, indoor game room, and more.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.