People and Culture Coordinator | Icicle Village Resort

2 weeks ago

Leavenworth, United States Columbia Hospitality Full time
People & Culture (HR) Coordinator | Icicle Village Resort

The People & Culture Coordinator is our version of an air traffic controller. This person is the face of our department; responsible for supporting all administrative functions of the People & Culture team while providing stellar customer service directly to team members employed at our properties. This is a highly administrative position that requires skills in Excel and MS Office. The ideal candidate is a wizard at juggling emails, phone calls and balancing a variety of tasks/systems. The role will report to the People & Culture Business Partner and support business leaders at all levels, have a strong solution-orientation and thrive in a fast paced, but amazingly rewarding, fun environment. We are all about hospitality and saying YES

Let's start off with the most important part-what's in it for you:

The Perks

*Eligibility of perks is dependent upon job status
  • Get Paid Daily (Make any day payday)
  • Paid Time Off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
  • Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Employee Assistance Program
  • "Columbia Cares" Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Online Learning Platform to Help You Develop
Our Commitment to you:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you'll do:

The Brass Tacks
  • Drives and embraces culture by coordinating Team Member events.
  • Handles all administrative tasks such as drafting and submitting job requisitions, prescreening candidates, interviewing candidates, onboarding employees, I-9 verification and presenting new hire-orientation.
  • Ensures the onboarding process is completed and ensures all new hires are supported through the first 30/60/90 days of employment.
  • Maintains and oversees strict confidential personnel files and other confidential information within the department.
  • Tracks compliance for all Team Members with required certifications and training. Provides advance notice of deadlines and follows up with Team Members to ensure continued compliance.
  • Interacts with Team Members regularly and refers Employee Relations concerns to the Director of Operations, General Manager, or People & Culture Business Partner as appropriate.
  • Resolves pay inconsistencies and timekeeping issues with employees and managers.
  • Coordinates several HR functions including health/wellness program, company discounts, updating intranet/online applications, and answering HR related questions.
  • Coordinates the processing of termination paperwork and facilitates delivery of final checks.
  • Works closely with LOA Specialists and Benefit Specialists on implementing annual regulations.
  • Answer multi-line telephone promptly and courteously.
  • Greet internal and external visitors with enthusiasm and notify appropriate staff members of their presence.
  • Manage office supply orders and inventory, place orders for team members as required.
  • Handle maintenance of copy machines, printers, and call-in general service requests as needed.
  • Prepare Postal Service, FedEx, UPS, and courier requests.
  • Performs other duties as assigned.
The Nitty Gritty
  • Excellent Customer Service Skills
  • Strong computer skills
  • Proficient in Microsoft Office with advanced knowledge of Excel (Pivot Tables a MUST)
  • Excellent written and verbal communication skills
  • Detail oriented
  • Working knowledge of all applicable HR laws, codes, and regulations
  • Works well in both team oriented and autonomous environments
  • Ability to exercise sound judgment, integrity and professionalism in all transactions, including communicating and working with confidential and sensitive information
  • Ability to produce high quality work, be flexible, prioritize business demands, anticipate needs, be proactive, and take initiative

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:

Tucked away in the charming Bavarian town of Leavenworth sits the enchanting Icicle Village Resort. Minutes away from the picturesque and bustling Front Street, this resort offers 160 guest accommodations including hotel rooms, suites, and condominiums. With the majestic Cascade mountain range as your backdrop, this property includes over 9,200 square feet of event space, including an outdoor tented garden. Guests can also enjoy onsite dining at JJ Hills Fresh Grill, serving dinner seven days a week.

Whether it is summer, winter, or any season in between, Icicle Village Resort provides guests with an abundance of daily and weekly activities such as yoga classes, s'mores by the firepit, kids crafts, wine tasting, and of course all the fun of the Junction Activity Center, complete with mini golf, basketball, disc golf, indoor game room, and more.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.

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