Front Desk Agent

2 days ago


Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full time
Description

Hotel Front Desk Agent/Saturday & Sunday AM/PM SHIFTS

Are you ready to join our team of dedicated professionals at the front desk of a hotel in Louisville, KY, US? We are looking for a friendly individual to create a welcoming atmosphere for our guests, ensuring they have a comfortable and enjoyable stay. Your responsibilities will include verifying reservations, assisting with check-ins, and room assignments, handling special requests, processing payments, and maintaining open communication with fellow hotel staff members. By becoming part of the IHG hotel family, you will not only elevate our guests' experiences but also enjoy travel discounts at IHG properties worldwide. If you meet the qualifications for this role, apply today to take advantage of this opportunity We have openings for both full-time and part-time positions. Don't wait - act now and embrace this exciting chance to be a part of our team

Responsibilities

•Greet and check in hotel guests upon arrival
•Ensure that rooms are correctly booked and allocated to guests
•Follow all credit, cash-handling, and check-cashing protocols
•Keep up-to-date records of room availability, prices, and types
•Present guests with hotel services and alternatives in order to increase sales
•Be informed of the hotel's amenities, services, and activities
•Communicate room status updates with housekeeping staff
•Refresh meeting rooms as needed
•Be informed of what businesses offer in the downtown area so you can assist guests in making their trip everything they imagine
•Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environment

Qualifications

•High school diploma or equivalent
•Previous customer service or hospitality experience is preferred
•Working knowledge of Opera is a bonus
•Excellent communication skills in English, the primary language used in the workplace
•Ability to stand for extended periods of time (8 hours per shift)
•Ability to lift up to 40 pounds
•Strong typing, grasping, writing, and listening skills
•A positive attitude is essential
  • Front Desk Agent

    3 weeks ago


    Louisville, United States Aimbridge Hospitality Full time

    The target compensation for this role is 18/hr, based upon skills and experience. This is part time position, availability needed for PM shifts. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest serv Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    4 months ago


    Louisville, United States Arbor Lodging Management Full time

    ** Front Desk Agent** **Job Category****:** Front Desk **Requisition Number****:** FRONT01319 Showing 1 location **Job Details** **Description** Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton,...

  • Front Desk Agent

    4 days ago


    Louisville, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Courtyard Boulder [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Agent

    2 weeks ago


    Louisville, Kentucky, United States Omni Hotels Full time

    Job Title: Front Desk AgentOmni Hotels & Resorts is seeking a skilled Front Desk Agent to provide exceptional guest service and create memorable experiences for our valued customers.Responsibilities:Process guest check-ins and check-outs efficiently and accurately.Provide warm welcomes and departures, ensuring a seamless guest experience.Set up accurate...


  • Louisville, United States Omni Hotels Full time

    Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a war Front Desk, Agent, Omni, Hotel

  • Front Desk Agent

    7 days ago


    Louisville, Kentucky, United States Omni Hotels Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels & Resorts.Job Summary:The Front Desk Agent is responsible for providing exceptional guest service, handling check-ins and check-outs, and ensuring a seamless experience for our guests.Key Responsibilities:Process guest check-ins...


  • Louisville, United States Monica Leal Full time

    Job DescriptionJob DescriptionGlobal Transportation Engineering Corporation in Louisville, KY is looking for one front desk agent to join our team. We are located on 18 S 6th St. Our ideal candidate is self-driven, ambitious, and hard-working.ResponsibilitiesGreet and welcome guests in a friendly and professional mannerAnswer and screen phone callsOrganize...

  • Front Desk Agent

    4 weeks ago


    Louisville, United States HomeTowne Studios Louisville Full time

    We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 - $16.00 hr, depending on experience!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we...


  • Louisville, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Hyatt Regency Louisville [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...


  • Louisville, Kentucky, United States Omni Hotels Full time

    Front Desk Agent Job DescriptionAt Omni Hotels, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key Responsibilities:Process guest check-ins and check-outs efficiently and...


  • Louisville, Kentucky, United States MCR Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing the front desk operations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide attentive and courteous service to...


  • Louisville, Kentucky, United States Derby City Gaming, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Derby City Gaming, LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesGuest Registration and Room AssignmentVerify...


  • Louisville, Kentucky, United States The Seelbach Hilton Full time

    Job SummaryWe are seeking a highly skilled and professional Front Desk Agent to join our team at The Seelbach Hilton. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our guests.Key ResponsibilitiesGuest Registration:...


  • Louisville, Kentucky, United States Omni Hotels Full time

    Job Title: Front Desk AgentAt Omni Hotels & Resorts, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities:Process guest check-ins and check-outs efficiently and...

  • Front Desk Agent

    2 months ago


    Louisville, United States Holiday Inn Express & Suites Louisville Downtown Full time

    Job DescriptionJob DescriptionHotel Front Desk Agent/ Saturday & Sunday AM/PM SHIFTSJoin our team of dedicated Hotel Front Desk professionals in Louisville, KY, US. We are in search of an individual to be the warm and welcoming presence at our hotel, ensuring our guests have a pleasant and comfortable stay. Your duties will involve confirming reservations,...

  • Front Desk Agent

    2 months ago


    Louisville, United States AJS Hotels Full time

    Job DescriptionJob DescriptionJob descriptionEmbassy Suites by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, Embassy Suites properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites...

  • Front Desk Agent

    4 months ago


    Louisville, United States Embassy Suites Louisville East Full time

    Job DescriptionJob DescriptionThe Embassy Suites Louisville East is seeking an experienced Front Desk Agent with a passion for exceeding expectations and providing unmatched customer service. This shift is primarily evenings. Hilton OnQ experience is preferred but not required.Essential FunctionsGreet customers immediately with a friendly and sincere...

  • Front Desk Agent

    4 months ago


    Louisville, United States Courtyard Louisville Airport Full time

    Job DescriptionJob DescriptionThe Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.Duties include but are not limited to:Responds in a professional and courteous...


  • Louisville, Kentucky, United States Derby City Gaming Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Agent to join our team at Derby City Gaming. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Registration and Room Assignment:...


  • Louisville, United States Tharaldson Hospitality Full time

    Guest Service Agent/Front Desk Agent- Part Time Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work...