Front Desk Representative
3 days ago
We are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Derby City Gaming, LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.
Key Responsibilities- Guest Registration and Room Assignment
- Verify guest identification and establish payment methods
- Issue room keys and provide instructions to bellhops
- Manage room availability and guest accounts on our Property Management System
- Compute bills and collect payments in a timely manner
- Make and confirm reservations
- Answer PBX calls and route calls to the correct extensions
- Provide information on hotel services, amenities, and local attractions
- Collaborate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
- Perform basic bookkeeping tasks, such as balancing cash accounts
- Record guest feedback and concerns, escalating issues to supervisors as needed
The Front Desk Agent will work in a fast-paced environment with a high level of noise and exposure to second-hand smoke and fumes.
Machines, Tools, and Equipment
- Telephone system
- Property Management System
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Front Desk Representative
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Front Desk Representative
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Louisville, Kentucky, United States Highgate Hotels Full time{"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesProvide attentive...
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Front Desk Representative
1 week ago
Louisville, Kentucky, United States Derby City Gaming Full timeJob SummaryWe are seeking a highly skilled and organized Front Desk Agent to join our team at Derby City Gaming. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Registration and Room Assignment:...
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Front Desk Representative
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Louisville, Kentucky, United States The Seelbach Hilton Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The Seelbach Hilton. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key ResponsibilitiesProvide warm and welcoming service to guests,...
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Front Desk Representative
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Louisville, Kentucky, United States Omni Hotels Full timeJob Title: Front Desk AgentAt Omni Hotels & Resorts, we are seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Responsibilities:Process guest check-ins and check-outs efficiently and...
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Front Desk Representative
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Louisville, Kentucky, United States Bunkhouse Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Front Desk Agent to join our team at Bunkhouse. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring seamless guest experiences, and maintaining the highest standards of hotel operations.Key ResponsibilitiesGuest Services:...
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Front Desk Representative
2 weeks ago
Louisville, Kentucky, United States Bunkhouse Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Bunkhouse. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming service to guests, responding...
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Front Desk Representative
2 weeks ago
Louisville, Kentucky, United States MCR Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at MCR Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a positive and memorable experience during their stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient service...
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Front Desk Representative
1 week ago
Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full timeHotel Front Desk Agent Job DescriptionWe are seeking a friendly and efficient Front Desk Agent to join our team at Holiday Inn Express & Suites Louisville Downtown. As a Front Desk Agent, you will be responsible for creating a welcoming atmosphere for our guests, ensuring they have a comfortable and enjoyable stay.Your key responsibilities will...
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Front Desk Representative
4 days ago
Louisville, Kentucky, United States Staybridge Suites Louisville East Full timeFront Desk Agent Job DescriptionLocation: Staybridge Suites Louisville EastJob Type: Full-timeAbout Us: InnVentures is a leading hospitality company with a culture of innovation and entrepreneurship. We operate over 75 hotels in 20+ states, providing exceptional guest experiences.Job Summary:We are seeking a highly skilled Front Desk Agent to join our team...
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Front Desk Representative
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Louisville, Kentucky, United States Holiday Inn Express & Suites Louisville Downtown Full timeHotel Front Desk AgentWe are seeking a friendly and efficient Front Desk Agent to join our team at the Holiday Inn Express & Suites Louisville Downtown. As a key member of our front office team, you will be responsible for creating a welcoming atmosphere for our guests, ensuring they have a comfortable and enjoyable stay.Your primary responsibilities will...
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Front Desk Representative
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Louisville, Kentucky, United States Residence Inn Louisville Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Louisville. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...
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Front Desk Representative
1 week ago
Louisville, Kentucky, United States Residence Inn Louisville Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Louisville. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during...
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Front Desk Representative
4 weeks ago
Louisville, Kentucky, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Omni Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesGuest Check-in and Check-out: Process guest arrivals and...
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Front Desk Representative
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Louisville, Kentucky, United States White Lodging Full timeSummary:At White Lodging, we're dedicated to creating unforgettable experiences for our guests. As a Front Desk Agent, you'll play a vital role in making this happen by providing exceptional service and fostering meaningful connections.We strive to create an environment that allows you to grow personally and professionally. If you're passionate about...
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Front Desk Representative
2 weeks ago
Louisville, Kentucky, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Louisville Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest check-ins and check-outs...
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Front Desk Representative
1 week ago
Louisville, Kentucky, United States White Lodging Full timeAt White Lodging, we're dedicated to delivering exceptional guest experiences. As a Front Desk Agent, you'll play a vital role in making our guests feel welcome and valued. Your primary responsibility will be to provide top-notch service, ensuring that every guest interaction is positive and memorable. You'll be the first point of contact for our guests, and...