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Manager, Customer Success
1 month ago
[Full Time] Manager, Customer Success at Boostly (United States) Manager, Customer Success Boostly United States Date Posted: 04 Apr, 2023 Work Location: Orem, UT, United States Salary Offered: $130,000 yearly Job Type: Full Time Experience Required: 3+ years Remote Work: No Stock Options: No Vacancies: 1 available Who are we? We're a fast growing early-stage startup providing text marketing & feedback tools to restaurants and are looking for a scrappy and entrepreneurial sales manager to lead a fairly new team of AEs and SDRs to accelerate growth. Our founders have participated in a $21M exit and been through the Y Combinator S22 batch. Boostly recently raised a seed round of capital from investors such as Gordon Food Service, Cathexis Ventures, Dragon Capital, Goodwater Capital, and others. Why Boostly? Have the chance to build a department and lead on retention & revenue expansion strategy in an early stage VC backed start up that bootstrapped its way to over 1M in Annual Revenue Compensation Base + Bonus = $130,000+ OTE (Salary is $100,000) What will I do? Manage, coach, & develop a team of Customer Success Managers. Work closely with the Founders and VP of Sales in developing and executing strategies that enable Boostly to hit growth and retention targets. Interview, hire, & train new CSMs. Work closely with Sales & Marketing to ensure cross departmental success. Manage and monitor team KPI’s. Be a key point of contact for account escalation for your team. Bring an entrepreneurial spirit and attitude to contribute to overall company success. This is an in-office role. What attributes are we looking for? 2+ Years of Management Experience Great Excel Modeling Skills Incredible Work Ethic Hungry for Success Entrepreneurial Fearless Scrappy Positive Attitude Past Startup Experience What Else Do We Offer? Tons of learning and since you are an early hire at a growing startup there will be a lot of growth opportunities Healthcare Premium Contributions Free Unlimited Mental Health & Telehealth About Boostly The SMS marketing platform for restaurants. Company Size: 11 - 50 People, Year Founded: 2017, Country: United States, Company Status: Actively Hiring. #J-18808-Ljbffr
