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Aftermarket Service Specialist
2 months ago
For over 140 years, our products have helped ensure the safe, reliable operations of key industries. With a passion for precision and partnership, Celeros Flow Technology ("Celeros FT") continues this heritage of high performance and dependability, providing mission-critical, sustainable flow control solutions for our customers around the globe.JOB OPPORTUNITY: Aftermarket Service SpecialistJOB SUMMARYCoordinates Copes-Vulcan's aftermarket parts and accessories execution from order receipt until commencement of warranty period.PRINCIPAL DUTIES AND RESPONSIBILITIES Quote aftermarket parts and accessories. Review contract documentation and requirements. Work with Customers, Sales and Sales Representatives to resolve contract discrepancies. Enter order and special contract requirements in ERP system. Allocate required materials. Coordinate special design efforts with Engineering and Drafting. Prepare contract review records and obtain necessary approvals. Prepare and maintain required contract documentation. Coordinate customer change orders. Responsible for reading and understanding all Celeros Flow Technology contract-related procedures and ASME Section III Manual. Recommend strategies to improve efficiency in order processing. Participate in and conduct internal audits at the direction of the QA Department. Prepare valve processing schedules for customer review.KNOWLEDGE, SKILLS & ABILITIES Highly proficient in Microsoft Office. Strong communication and leadership skills required. Ability to work in a team-oriented environment that is fast paced and demanding. Must be self-directed, have initiative and excellent organizational skills. Exhibit a strong ability to handle multiple demands with a sense of urgency, drive and energy. Excellent written and verbal communication skills.EDUCATION AND EXPERIENCE Bachelor's degree preferred. 5+ years' experience and/or training in commercial operations or contract administration; or equivalent combination of education and experience.Celeros Flow Technology is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Applicants must have current authorization to work in the country in which the position is located to be considered.