Current jobs related to Production Support Engineer - Southlake - Charles Schwab

  • Senior Technical Product Manager

    1 month ago

    Southlake, United States Larsen & Toubro Full time

    Senior Technical Product ManagerReports to : Chief Technology OfficerWork Location : Fairfield, CA (or) Southlake, DallasWork Environment : Day one Onsite. Hybrid and or Remote for deserving candidateDomain Expertise : Transmission & Distribution Automation / Control Software Experience.Industry Segment : Power & EnergyTravel Requirement : Up to...

  • Lead Technical Product Strategist

    2 weeks ago

    Southlake, Texas, United States Larsen & Toubro Full time

    Lead Technical Product StrategistReports to: Chief Technology OfficerWork Environment: Day one Onsite. Hybrid and or Remote for deserving candidateDomain Expertise: Automation & Control Software in Transmission & DistributionIndustry Segment: Power & EnergyTravel Requirement: Up to 25%Objective:As a Lead Technical Product Strategist, you will be an integral...

  • Patient Service Representative

    2 days ago

    Southlake, Texas, United States US Derm Support Roles Full time

    About the RoleAs a Patient Service Representative with US Derm Support Roles, you will be the first point of contact for our patients and play a critical role in delivering a professional and high-quality patient experience.Key ResponsibilitiesPatient Check-in and Verification: Greet patients, check them in for appointments, and verify their insurance...

  • Senior Product Manager

    2 weeks ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    Important Considerations:This is a Fulltime Permanent / FTE Role, and the client is seeking candidates with USC/GC work authorization only (no visa sponsorship available).Experience in Energy, Power Grid, Solar, Power Transmission, EMS, and Renewable Energy is essential.This position requires full onsite presence from day one. Local candidates are preferred,...

  • Senior Product Manager

    2 weeks ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    Important Considerations:This is a Fulltime Permanent / FTE Role, and the client is seeking candidates with USC/GC work authorization only (no visa sponsorship available).Candidates with experience in Energy, Power Grid, Solar, Power Transmission, EMS, and Renewable Energy are essential.This position requires full onsite presence from day one. Local...

  • Test Engineering Manager

    4 days ago

    Southlake, Texas, United States HumCap, Inc. Full time

    Job SummaryHumCap, Inc. is seeking a highly skilled Test Engineering Manager to lead our Test Engineering team in the support of Sales and Production with assigned customer projects. The ideal candidate will have a strong background in test engineering protocols, methodologies, and best practices, as well as project management and team leadership...

  • Test Engineering Manager

    3 months ago

    Southlake, United States HumCap, Inc. Full time

    Job DescriptionJob DescriptionTest Engineering Lead/Manager – Southlake, TX Responsibilities:• Responsible for leading/individually contributing to the Test Engineering team in the support of Sales and Production with assigned customer projects to meet customer requirements.• Development of test strategies / systems - Development of customer-specific...

  • Test Engineering Manager

    1 month ago

    Southlake, United States HumCap, Inc. Full time

    Job DescriptionJob DescriptionTest Engineering Lead/Manager – Southlake, TX Responsibilities:• Responsible for leading/individually contributing to the Test Engineering team in the support of Sales and Production with assigned customer projects to meet customer requirements.• Development of test strategies / systems - Development of customer-specific...

  • Senior Product Manager

    2 weeks ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    Important Considerations Before Applying:This is a Fulltime Permanent / FTE Role, and the client is seeking candidates with USC/GC work authorization only (no visa sponsorship available).Candidates with experience in Energy, Power Grid, Solar, Power Transmission, EMS, and Renewable Energy are essential.This position requires full onsite presence from day...

  • Senior Product Manager

    1 week ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    Important Considerations:This is a Fulltime Permanent / FTE Role, with a focus on candidates holding USC/GC work authorization only. Visa sponsorship is not available.Experience in Energy, Power Grid, Solar, Power Transmission, EMS, and Renewable Energy is essential.This position requires full onsite presence from day one, with a preference for local...

  • Product Manager

    5 days ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    About the RoleWe are seeking a highly skilled Senior Technical Product Manager to join our team at Posterity Consulting Inc. as a Product Owner and a part of our Product Management and Technical Pre-sales team under the CTO organization.Key ResponsibilitiesDevelop, document, and execute a comprehensive plan to understand user needs, iterate on product scope,...

  • Reliability Engineer

    3 months ago

    Southlake, United States Heidelberg Materials US, Inc. Full time

    AutoReqId: 19076BR Pay Class: Salaried Exempt Minimum Pay Rate: $102,300.00 Maximum Pay Rate: $140,662.50 Department: Technical Line of Business: Corporate Administration (SSC, IT, Employee Services, Etc.) Position Type: Full-Time Job Posting: THE ROLE AND THE COMPANY Heidelberg Materials provides the materials to build our future. Our future is sustainable....

  • Manager of Test Engineering Operations

    2 weeks ago

    Southlake, Texas, United States HumCap, Inc. Full time

    Job OverviewPosition: Test Engineering Lead/ManagerLocation: HumCap, Inc.Key Responsibilities: Lead and contribute to the Test Engineering team, ensuring alignment with customer project requirements. Develop tailored test strategies and systems, including the creation of necessary test fixtures. Design and implement test strategies in designated areas,...

  • Sr. Technical Product Manager || Southlake, Dallas, TX

    4 weeks ago

    Southlake, United States POSTERITY CONSULTING INC Full time

    Important points to be considered, before applying to this job opportunity: This is Fulltime Permanent / FTE Role, so Client is looking for USC/GC work authorization only. (Who does not require any visa-sponsorship) Candidates from Energy/Power grid/Solar/Power-transmission/EMS & Renewable Energy is mandatory Fully onsite from day 1. (Local candidate will be...

  • Lead Test Engineering Manager

    2 weeks ago

    Southlake, Texas, United States HumCap, Inc. Full time

    Job OverviewPosition: Test Engineering Lead/ManagerLocation: HumCap, Inc.Key Responsibilities: Lead and contribute to the Test Engineering team, ensuring alignment with customer project requirements. Develop comprehensive testing strategies and systems tailored to customer specifications, including the creation of necessary test fixtures. Design and...

  • Senior Data Engineer

    1 month ago

    Southlake, United States Charles Schwab Full time

    Your Opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Wealth and Asset Management (WAM) Engineering is an organization within Schwab Technology Services aligned to support the...

  • Manager of Test Engineering Operations

    1 week ago

    Southlake, Texas, United States HumCap, Inc. Full time

    Job OverviewPosition: Test Engineering ManagerLocation: HumCap, Inc.Key Responsibilities: Oversee and contribute to the Test Engineering team, ensuring alignment with customer project requirements. Formulate and implement test strategies and systems tailored to specific customer needs, including the development of necessary test fixtures. Design and execute...

  • Automation Systems Engineer

    1 month ago

    Southlake, United States Heidelberg Materials US, Inc. Full time

    AutoReqId: 20152BR Pay Class: Salaried Exempt Minimum Pay Rate: $102,300.00 Maximum Pay Rate: $140,662.50 Department: Technical Line of Business: Corporate Administration (SSC, IT, Employee Services, Etc.) Position Type: Full-Time Job Posting: THE ROLE AND THE COMPANY Heidelberg Materials provides the materials to build...

  • Senior Security Engineer

    3 days ago

    Southlake, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. In Schwab Cybersecurity Services (SCS), Office of CISO, we provide platforms, services, and security...

  • Senior Java Fullstack Engineer

    2 weeks ago

    Southlake, Texas, United States POSTERITY CONSULTING INC Full time

    Important Considerations:This is a Fulltime Permanent / FTE Role, and the client is seeking candidates with USC/GC/GCEAD work authorization only. Visa sponsorship is not available.Preference will be given to candidates with experience in the Energy, Power Grid, Solar, or Power Transmission sectors.Local candidates are required, as the role necessitates...

Production Support Engineer

1 month ago

Southlake, United States Charles Schwab Full time
Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

Wealth and Asset Management (WAM) engineering is a fast-growing organization within Schwab Technology Services and aligned to support the technology needs of Schwab Asset Management (SAM), Wealth & Advice Solutions (WAS), the Schwab Center for Financial Research (SCFR), and Third-Party Platform teams.

As a member of the Schwab Wealth and Asset Management Tech Ops - Application Production Support and Change Management, the individual will work as a level 3 support resource who will be debugging/analyzing production issues. Resource will work closely with internal as well as external teams to drive the strategic vision of providing Subject Matter Expert support to Investments' and Operations' front office suite of applications. The individual will interact with key business stakeholders, application developers as well as third party vendors and data providers for issue analysis and resolution. The individual will be responsible for continuous improvements in the Level 1 and Level 2 production support teams; improve and streamline critical business processes - Overnight batch process, Business Ready Checks, Health Checks Automation. In this business facing role, the individual will be driving issue analysis, recommending solutions, and helping to promote the overall support strategy. List of duties include, but not limited to the following:

  • Proactively detect, troubleshoot, and resolve all issues affecting production applications. This involves coordination with and escalation to development and external teams where necessary. This team owns all issues escalated to WAM Eng Technology until it is resolved, or a workaround is provided to end users.
  • Provide clear, concise, and timely communication to affected parties during the investigation and resolution of any individual or system-wide outage.
  • Responsible for ensuring the Change Implementation Management policies are adhered to for all changes deployed to Production.
  • Work with development teams at the appropriate stages to ensure the support strategy guidelines are followed and new systems or projects meet the Production standards.
  • Constantly update knowledge repository, ensure information regarding any support related activities or issues are available and easily accessible.
  • Responsible for servicing all requests for data or other activities that require access to Production systems.
  • Improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of problems.
  • Better alerting and monitoring to help improve Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) metrics.
  • Good collaboration with development teams at different stages in application development to ensure any new systems or projects meet the Production Support Operational Readiness standards.
What you have

Required Skills:
    • Bachelor's/master's degree from a top tier university, preferably in Computer Science
  • Solid track record in development or support role supporting Equity and Fixed Income Front Office suite of applications.
  • Experience in incident/problem/change management, user communication coordination and how to drive stability across organizations.
  • Strong ownership mentality with a focus on customer satisfaction.
    Should be able to troubleshoot, analyze and resolve issues with very minimal supervision.
  • Hands-on professional that understands both code and infrastructure.
  • Shell/PERL/Bash/Python scripting experience
  • Ability to troubleshoot/debug complex database queries.
  • Experience with Informatica ETL
  • Ability to investigate issues using Debuggers, Splunk, AppDynamics
  • Understanding/expertise on batch schedulers - Control M
  • Experience with release process and tools such as Bitbucket, Bamboo and Github
  • Prior experience with Monitoring Tools - Thousand Eyes, Splunk, AppDynamics
  • Familiarity or prior experience with creation of automation frameworks for production support alerting/monitoring
Desired Skills:
  • Ability to read/write C#/Java code a plus.
  • Visual Studio experience
  • Asset Management Industry Knowledge
  • Public cloud experience/certification (Azure, Google Cloud, or AWS)
  • Strong problem-solving skills with ability to analyze and understand data.
  • Keen focus on metrics and trend analysis
  • Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely.
  • Ability to forge strong relationships and coordinate effectively with multiple parties during outages and actively communicate updates to Application Development and Business partners.
  • Detail oriented and organized with strong analytical skills.
  • Self-starter and ability to multi-task with a "can do" attitude.


In addition to the salary range, this role is also eligible for bonus or incentive opportunities.