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Director, Digital Wallet
4 months ago
**Director, Digital Wallet - Buyer and Seller Policy Solutions**
Product/Solutions Management
Full-time
Date: Job Number: REF004827W **Company Description**
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
**You're** an Individual. **We're** the team for you. **Together**, let's transform the way the world pays.
**Job Description and Responsibilities**
The position will be responsible for managing and developing Visa's digital wallet framework and strategy. The job scope includes program tracking, refining and implementing Visa's strategy relating to the deployment & use of digital wallets, billing, and correspondence with internal stakeholders and clients.
As the worlds leader in digital payments technology, Visas mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The companys dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
**Youre** an Individual. **Were** the team for you. **Together**, lets transform the way the world pays.
**Organizational Overview:** The position is a *Director Digital Wallets* in the global Buyer & Seller Policy team within Visas Product organization; the team is responsible for shaping and implementing Visas strategies for accepting electronic payments, concentrating on policies, pricing, and processing requirements. The team works collaboratively across the organization and the industry with acquirers, sellers, issuers, processors, and many fintech & digital partners to support their payment acceptance needs. The position will be based in San Francisco, California, reporting to the Senior Director Buyer & Seller Policy Solutions, and will have a truly global remit.
**Position Summary:** The role will be responsible for the global policy framework for digital wallets, including defining & implementing business & processing requirements, pricing, and strategies for growth. The individual is expected to apply a mix of payments knowledge and digital wallet expertise to play a leadership role for the organization, developing a deep understanding of the needs of digital wallets, identifying how Visa can leverage its existing products and services to support the segment or creating new solutions as necessary to deliver value.
The successful candidate is expected to work with little supervision, and be the recognized go to person for digital wallets. There is also the opportunity for the role to expand beyond digital wallets, supporting other products or solutions within the group. As a truly global team, the ability to work with multiple teams across all time zones to identify, balance, prioritize and deliver on needs is essential.
**Essential Functions**
* Development & implementation of the teams digital wallet policy using a range of methods, including data analysis, stakeholder interview and partner consultation
* Playing a leadership role partnering with cross functional organizations across Visa to implement program, policy & pricing enhancements for future program growth
* Develop an understanding of Visas rules, responsible for expert, tertiary support to internal & external clients (i.e., digital wallets, acquirers, issuers, processors, fintech & digital partners)
* Coordinating with sales/partnerships & client support teams to provide technical & operational program support
* Providing business model assessment for whether/where entities fit into the digital wallet program, incl. ad-hoc guidance to internal and external partners
* Identifying value added services cross-sell opportunities to grow Visa services & revenue
* Creating marketing material to support go-to-market efforts across the world
* Track & report on program performance, revenue & opportunities
**Additional Information**
**Work Hours**: Varies upon the needs of the department
**Travel Requirements**: The position requires travel 5-10% of the time
**Physical Requirements**: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
**Relocation/Sponsorship**: Relocation is available for this role, but work sponsorship is not available
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
**Qualifications**
? Basic Qualifications
- 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
? Preferred Qualifications
- 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
- 6-8 years of experience in product or acceptance-related roles, preferably with a digital wallet provider, major financial institution, global consulting firm, payment card network, or technology leader
- Experienced with product development life cycle, including planning, development of product roadmap, using data to define and support goals & strategies, ongoing program management
- Ability to manage complex projects and processes with multiple stakeholders, with proven leadership success over a wide variety of projects and business problems
- Strong collaboration skills are required, and solid presentation skills are ideal. The candidate must be able to work with multiple
