Area Customer Service Coordinator.

5 days ago


Stamford, United States LanceSoft Full time
Location: Stamford, Greenwich, New Haven (CT), Armonk, Yorktown Heights (NY)
Schedule: Monday - Friday, availability required between 7am-7pm (Shift hours vary: 7am-4pm, 8am-5pm, 9am-6pm)
Driving Required: Yes, candidates must have a car and be willing to drive between sites.
Dress Code: Business Casual for professional settings (business/financial organizations, law firms)
Vaccine Requirements: Fully vaccinated according to CDC guidelines (flu vaccination required annually)

Perks:
  • Permanent employment after successful completion of 8-week trial period.
  • Additional pay, benefits, and reimbursement upon permanent employment.
Desired Skills and Experience:
  • Reliability - Consistent attendance is critical.
  • Self-starter - Capable of working independently.
  • Willingness to learn - Open to training and development.
  • Positive attitude - Professional and approachable demeanor.
  • Mailroom/Reception/Hospitality experience preferred.
  • Proficiency in Microsoft 365 apps and prior experience with printing equipment is a plus.
Daily Responsibilities:
  • Perform reception, hospitality, mailroom, and shipping/receiving tasks.
  • Reception/Hospitality:
    • Answer and forward calls, schedule conference rooms through Outlook.
    • Communicate with customers via Outlook, Microsoft Teams, and in-person.
    • Greet visitors, maintain organization and cleanliness of kitchen areas.
    • Set up and take down conference rooms, assist with stocking kitchen supplies.
  • Mailroom/Copy/Print/Shipping/Receiving:
    • Process incoming and outgoing mail according to site specifications.
    • Troubleshoot minor printer issues and operate office printers/copiers.
    • Assist with shipping and receiving packages (lifting up to 50 lbs occasionally).
  • Employees may be reassigned to different sites throughout the day.
Additional Requirements:
  • Must be able to lift up to 50 pounds occasionally.
  • Walking between buildings and standing for extended periods may be required.
  • Driving between multiple customer locations (parking expenses may be reimbursed, depending on site).
Employee Benefits:
At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits:
  • Four options of medical Insurance
  • Dental and Vision Insurance
  • 401k Contributions
  • Critical Illness Insurance
  • Voluntary Permanent Life Insurance
  • Accident Insurance
  • Other Employee Perks


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