Credit Balance Representative, Patient Business Services

2 months ago


Great Falls, United States Benefis Health System Full time
Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you

Responsible for timely posting and mailing refunds to the identified responsible party where a credit balance is owed. This includes receiving and processing credit requests from the Billing team, Insurance companies and other internal staff to reduce our credits in accounts receivable. Performs all functions relative to credit management and provide updates to leadership.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures.

Education/License/Experience Requirements:
  • High School diploma or equivalent required
  • Two (2) years prior Patient Business Services experience or equivalent of 2 years previous experience in a healthcare field


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