Customer Service Representative, Patient Business Services Liaison

5 days ago


Great Falls, Montana, United States Benefis Health System Full time

At Benefis Health System, we are committed to providing exceptional care to our patients and their families. As a Customer Service Representative, Patient Business Services, you will play a vital role in ensuring that all patient visits and phone calls are handled with courtesy and timeliness.

Key Responsibilities:

  • Provide customer service to patients and their families, ensuring that all questions are answered to complete resolution.
  • Deal with pressure to meet deadlines, maintain accuracy, and handle constantly changing situations.
  • Interact with a variety of people, manage stressful situations, and resolve conflicts in a professional manner.
  • Perform all job duties and tasks as assigned, adhering to all requirements, regulations, and procedures of licensing boards and agencies.

Requirements:

  • High School graduate or equivalent.
  • Completion of online Medical Terminology course within 6 months of employment.


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