Patient Account Refund Specialist

2 weeks ago


Great Falls, Montana, United States Benefis Health System Full time
About Benefis Health System:
Benefis is recognized as one of Montana's largest and most esteemed healthcare organizations, dedicated to delivering exceptional care that nurtures the body, mind, and spirit. We prioritize the well-being of our employees by providing comprehensive benefits, competitive compensation, advanced facilities, and numerous opportunities for professional growth.

Position Overview:
The Credit Balance Representative plays a crucial role in ensuring the accurate and timely processing of refunds owed to the appropriate parties. This involves managing credit requests from various sources, including the Billing team and insurance providers, to effectively minimize credit balances in accounts receivable.

Key Responsibilities:
  • Process and post refunds promptly to the designated responsible parties.
  • Collaborate with the Billing team and insurance companies to address credit requests.
  • Maintain oversight of credit management functions and provide regular updates to management.
  • Exhibit the ability to perform under pressure while meeting deadlines and maintaining accuracy.
  • Effectively interact with diverse individuals and navigate challenging situations.
  • Complete all assigned tasks and adhere to organizational policies and procedures.

Qualifications:
  • High School diploma or equivalent is required.
  • A minimum of two (2) years of experience in Patient Business Services or a related healthcare field is preferred.


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