Sr. Sales Executive

2 weeks ago

Brooklyn, United States Visa Full time

Job Description

The Senior Director, Small Business (SMB) Solutions Sales, leads a team of Small Business sales leaders that serve as subject matter experts supporting key issuing clients within the US market. The role is responsible for leading and driving sales, thought leadership and client optimization efforts with an existing portfolio of clients focused on identifying ways to deepen our partnership through products, platforms, and services. You are a seasoned, collaborative sales executive with deep expertise in Small Business who can drive results in a matrixed environment. This role reports into the VP, Head of Small Business for North America.

Position Scope:

Lead a team of sales specialists.

These sales specialists have an assigned portfolio of key Small Business credit and debit issuer clients. In addition to leading the team, you will also manage a set of assigned clients. This team drives sales, education and engagement including product offerings and initiatives across all market segments.

Deliver on targets, sales goals and client portfolio purchase volume growth.

Manage a team of Sales Specialists focused on delivering a robust sales pipeline.

Identification through to close of new Small Business Sales opportunities within the clients – including but not limited to new products, new platforms, new partnerships, and new services. These initiatives may be executed in the form of formal RFPs or ad-hoc sales conversations identified throughout the course of the ongoing engagement with the client.

Foster deep issuing client engagements through development and delivery of ongoing portfolio management and reviews, including analysis of business metrics, overview of portfolio level performances, and provision of issuer-specific findings and recommendations based within the context of broader market and industry trends.

Drive further client engagement with Visa Consulting and Analytics and custom consulting engagements - these include customer spend and behavioral profiles, market segmentation, competitive product and program assessment, identification of new segment opportunities and championing relevant opportunities to improve issuer’s Small Business Visa strategy or offerings in the marketplace.

Work with internal stakeholders within Visa to provide input and voice of the customer to refine and build new Small Business product, partnerships & platform enhancements.

Manage internal relationships with Account Executive teams (issuer, merchant, co-brand) and work collaboratively, and proactively lead, across functional teams including, marketing consulting, benchmarking, Client Services, Visa Consulting & Analytics, Visa Research, Government Engagement, and others to develop and execute annual strategic plans and key initiatives.

Work collaboratively to lead the development and growth of strategic partnerships that complement our segment.

Lead as the SME on Co-brand related efforts, including driving the value of Visa Small business with potential and existing merchant Co-brand partners and Visa Co-brand teams. Activities include product launch or expansion exploration, RFP responses, product value proposition and portfolio optimization.

Lead a strategy that fosters relationships with critical industry stakeholders within the Small Business landscape, such as industry partnerships and associations, demonstrating the value of Visa Small Business. Manage the strategy and execution plan for Visa Small Business presence at key events as well as developing and delivering presentations to senior and larger audiences.

Lead various ad-hoc internal projects as assigned.

Attract and retain a high performing, diverse team of sales specialists.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Local Law 144 Notice for New York City Resident Applicants:For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request analternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

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