Customer Service Specialist/Event Coordinator

1 month ago


Chicago, United States Coca-Cola Company Full time
Position Responsibilities:

  • The Inside Sales Representative is responsible for inbound and outbound account servicing, coordinating facility events, assisting the Events and Supplier Specialist in delivering a high-quality event experience, supporting facility staff with event planning and execution, and filling in for the facility receptionist when needed
  • Coordinate events by maintaining equipment, executing logistics, and providing on-site event management and support
  • Assist event owners and the Events Specialist with post-scheduling responsibilities and collaborate with other departments on projects
  • Handle reception duties by answering calls, greeting visitors, managing mail, and supporting clerical tasks as needed
  • Drive new and repeat sales through product information, cross-selling, up-selling, and promoting special items
  • Process customer orders, returns, and service requests while educating customers to enhance sales and satisfaction
  • Other duties as assigned

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