National Accounts Director
4 weeks ago
Div 20, 432 Estudillo Avenue, San Leandro, California, United States of America Req #17 Monday, August 5, 2024 SUMMARY / OBJECTIVE: The National Accounts Director is a pivotal leadership role that will serve as the architect of our company's extensive sales strategy, aimed at driving aggressive growth across our regions. This position is accountable for revenue expansion through new business development, ensuring a healthy sales pipeline, and fostering relationships with key accounts. DUTIES AND RESPONSIBILITIES: Take full ownership of the sales pipeline, from conception through execution, to meet and exceed revenue growth goals. Develop and execute a comprehensive strategic plan to achieve sales targets and expand the customer base, leveraging market insights to identify opportunities. Identify and generate new sales opportunities and partnerships while enhancing the existing customer base to drive volume, revenue, and gross margin growth. Build and maintain strong, enduring relationships with strategic customers, addressing their logistics and transport needs while mitigating any issues that arise. Implement scalable sales processes within the CRM, ensuring data integrity, consistent pipeline management, and effective forecasting methods. Collaborate with internal teams to finalize pricing strategies and account implementation plans, ensuring alignment across the organization. Conduct regular reviews of sales activities and prospective customers with the sales team to ensure alignment with organizational goals and strategies. Set monthly, quarterly, and yearly Key Performance Indicators (KPIs) based on volume, revenue, and gross margin growth for each customer, providing leadership with regular updates on progress. Continuously generate insights into market trends and customer behaviors through research and analysis to identify gaps and opportunities in logistics and transportation needs. Handle strategic negotiations and pricing discussions with customers across all modes of transportation, ensuring win-win solutions that strengthen business relationships. Manage conflicts and navigate difficult conversations with customers deftly, ensuring satisfaction while maintaining company interests. Work closely with the carrier team to ensure that customer loads are picked up and delivered on time, maintaining the highest service quality standards. Oversee and provide strategic direction on CRM strategy and execution, ensuring the system facilitates sales engagement and productivity. Review and recommend sales management tools and processes to optimize customer activity monitoring and reporting. Proactively seek continuous improvement initiatives to enhance sales performance, resulting in greater operational and financial efficiencies across the organization. Required to travel up to 50% of the time to conduct face-to-face meetings with prospects and active partners. KNOWLEDGE, SKILLS, AND WORK EXPERIENCE: Bachelor’s Degree or 5 years equivalent working experience in the transportation industry. Proven track record of successful logistics sales, preferably logistics and supply chain working with businesses on a national accounts level. Experienced with LTL, FTL, Air, Ocean and Brokerage business preferred but not required. Enjoys being a hunter to identify, target and close new business. Sales Professional with excellent oral and written communication skills and a history of closing deals. Disciplined and motivated, strong work ethic, ability to work independently, and detail oriented. Able to use industry knowledge, stay updated on new sales and marketing methods to build a robust pipeline, provide value to our customers and build long-term relationships. Easily adaptable to a fast-paced environment and changing market conditions. Ability to demonstrate sales process and success in previous positions. #J-18808-Ljbffr
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