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Help Desk

2 months ago

Lansing, United States TEKsystems Careers Full time

*Description:* Project Objective/Business Purpose • Support the production go-live of SAP Ariba through functional testing, onboarding, and configuration of the application • Post go-live stabilization for SAP Ariba Ariba Technician Key Responsibilities: • The resource will familiarize themselves with work instructions/tutorials related to the implementation of SAP Ariba • The resource will provide support to end-users by addressing technical issues, troubleshooting problems, offering guidance on how to use various features of SAP Ariba, and providing production support • The resource will triage support requests, providing and routing them to the appropriate resource for resolution • 2-3 years help desk experience and SAP Ariba knowledge Additional details: • Remote Work: Yes, mainly remote work. If necessary, they may be invited to on-site events. • Expected Duration of Assignment: 8 months. *Skills:* SAP, Ariba, Support, Go-Live, Troubleshooting, Customer service, Help desk, Help desk support, Service desk *Top Skills Details:* SAP,Ariba,Support,Go-Live,Troubleshooting,Customer service,Help desk,Help desk support,Service desk About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.