Data Center Operations
4 weeks ago
About the job Data Center Operations - Help Desk
Job Duties and Responsibilities:
- This position is a tier I operator that serves as a primary resource for enterprise monitoring, incident management and computer operations responsible for systems that run critical applications, systems, networks, and infrastructure at multiple sites.
- Manages Medium, High, and Critical Incidents, including triage and assessment of impacted systems.
- Escalates Incidents to tier II for Major Incident investigation.
- Notifies and escalates to support teams using Standard Operating Procedure (SOP).
- Sends Communications Matrix Notifications using SOP12-2 for High and Critical Incidents.
- Monitors server and network system monitoring tools and responds appropriately to alarms.
- Monitor the environmental equipment (Generators, UPS, PDU, Air Conditioning and buildings water supply) to ensure their proper operation.
- Complete documentation of how the problem/issue was uncovered, who it affected, and the steps taken up to and including the final solution.
- Monitor the security equipment and situations to ensure their proper operations and report all issues/irregularities to the proper organizations/persons.
- Track and monitor security concerns.
- Complete documentation of how the issue/irregularity was uncovered, who it affected, and the steps taken up to and including the final solution.
- Monitors system resources (e.g., processor, memory, and input/output) to ensure that
- Service Level Agreement performance criteria are met and that system resources are not being overutilized by one customer.
- Opens trouble tickets and assign to the appropriate support group.
- Grants physical access to hosting centers both locally and remotely.
- Administers established security policy for physical access to the (2) Hosting Centers.
- Executes programs and jobs on the mainframe computers utilizing an operator display terminal. Controls production utilizing Automated Scheduling Systems to ensure that jobs are completed in the time required by the customers.
- Responsible for tape library functions including pulling and hanging tapes for production, test batch processing, managing off-site storage and logging user input tapes as needed.
- Prepares and submits status reports detailing system operations.
- Reads, comprehends, and complies with email messages in timely basis.
- Uses communications tools appropriately to receive and disburse information.
- Answers and makes phone calls, as necessary.
- Communicates statuses using tools such as trouble tickets, status boards, broadcast messages and status reports.
- Reviews the Change Management Forward Schedule of Change and updates Requests
- for Changes (RFCs) as needed, when requested by the change builders.
- 1 to 4 years of experience in the field or in a related area.
Location: Local candidates only. Shift is (4) 10 hour days. 1st Shift from 6AM-4:30PM.Position will be ONSITE from day 1.
-
Data Center Operations Specialist
4 weeks ago
Lansing, Michigan, United States Nanosoft Consulting Full timeAbout the Job: Data Center OperationsThis position is a critical component of our data center operations team, responsible for monitoring and managing enterprise systems, networks, and infrastructure.As a Tier I operator, you will serve as the primary resource for incident management, triage, and assessment of impacted systems.You will escalate incidents to...
-
Data Center Operations IT Technician
3 weeks ago
Lansing, United States TEKsystems Careers Full timePrevious *Helpdesk or Desktop Support or* *PC Technician or Data Center* experience is preferred. IT certifications are desirable for this role. These will be first, second, and third shift opportunities on a *Contract to* *Hire* basis. 4 days by 10 hour shifts schedule. Sunday - Wednesday or Saturday - Wednesday Schedules. Pay will be negotiable based...
-
Network Operations Center Engineer
1 week ago
Lansing, United States JRD Systems Full timePosition: Cloud Contact Center EngineerLocation: Lansing, MI (Hybrid: Onsite 2-days a week)Salary: + $155,000Job Type: Full-time/W2/ Contract----------------------If you are in the market for a new opportunity, JRD Systems is looking to hire a Cloud Network Contact Center Engineer.Job description:NICE CXONE InContact Contact Center Engineer -- This is a...
-
Registered Nurse
4 days ago
Lansing, United States Sparrow Herbert - Herman Cancer Center Infusion Center Full timeDetails Client NameSparrow Herbert - Herman Cancer Center Infusion Center Job TypeTravel OfferingNursing ProfessionRN SpecialtyOncology Job ID29485003 Job TitleRegistered Nurse - Radiation Oncology @ Sparrow Herbert-Herman Cancer Center Infusion Center Weekly Pay$2486.0 Shift Details ShiftDay - 10x4 - 07AM Scheduled Hours40 Job Order Details Start...
-
Cyber Security Business Analyst
4 weeks ago
Lansing, Michigan, United States Hudson Data Full timeJob Title: Business Analyst - Cyber SecurityLocation: Lansing, MI ( Hybrid )Duration: Long TermJob Description:The IT Business Analyst performs a complete range of assignments supporting the business and technical needs within the Cybersecurity and Infrastructure Protection area. This role involves business needs analysis, requirements elicitation, solution...
-
Business Analyst 3
6 months ago
Lansing, United States Hudson Data Full timeJob Title: Business Analyst 3 - Cyber Security Location: Lansing, MI ( Hybrid ) Duration: Long Term 40 Hrs Job Description: Short Job Description The IT Business Analyst performs a complete range of assignments supporting the business and technical needs within the Cybersecurity and Infrastructure Protection area. The position performs a range of...
-
Data Warehouse Architect
4 weeks ago
Lansing, Michigan, United States Maintec Technologies Full timeJob Summary:This position will serve as an ETL Developer responsible for supporting Master Data Management (MDM) initiatives and the Information Services environments for the Maintec Technologies enterprise and the Center for Shared Solutions.The ETL Developer will develop Information Services needs as well as evaluate, recommend and support technological...
-
Data Science Instructor
1 month ago
Lansing, Michigan, United States Michigan State University Full timeJob SummaryWe are seeking a highly qualified Data Science Instructor to join our team at Michigan State University. The successful candidate will have a strong background in statistics, mathematics, and computer science, and will be responsible for teaching data science courses to students in the MSDS program.Key ResponsibilitiesThe ideal candidate will have...
-
Specialist - Data Science Educator
1 day ago
Lansing, Michigan, United States Michigan State University Full timeJob SummaryWe are seeking a highly qualified Specialist - Data Science Educator to join our team at Michigan State University. As a key member of our academic community, you will play a vital role in teaching, developing, and coordinating data science courses for our students.About the PositionThe successful candidate will have a master's or doctoral degree...
-
ETL Developer
2 months ago
Lansing, United States Maintec Technologies Full timeETL Developer (Data Warehouse Architect 3) Location: Lansing, MI - Onsite *** Exp Required - 10+ yrs Candidate should be in Michigan State or surrounding states (Illinois, Ohio, Indiana, Minnesota etc.) for this position Description: This position will serve as an ETL Developer responsible for supporting Master Data Management (MDM) initiatives and the...
-
Data Center Operations IT Technician
3 weeks ago
Lansing, MI, United States TEKsystems Full timePrevious -Helpdesk or Desktop Support orPC Technician or Data Center -experience is preferred. IT certifications are desirablefor this role. These will be first, second, and third shift opportunities on a -Contract toHire -basis. 4 days by 10 hour shifts schedule. Sunday - Wednesday or Saturday - Wednesday Schedules. Pay will be negotiable based on...
-
Data Analyst Consultant
4 weeks ago
Lansing, Michigan, United States Michigan State University Full timeJob Summary:We are seeking a highly skilled Data Analyst Consultant to join our team at Michigan State University. As a Data Analyst Consultant, you will provide a wide range of consulting services, including conference, seminar, or workshop design and presentation, operations review and analysis, project design, completion, coordination, or management, and...
-
Cyber Data Architect
5 days ago
Lansing, United States Select Minds LLC Full timeJob DescriptionJob DescriptionJob Title: Cyber Data ArchitectLocation: Remote (Must be based in the US)Duration: 12 monthsJob Description:We are seeking an experienced Cyber Data Architect to lead the design and implementation of a robust, scalable, and secure data lake and data fabric solution on AWS, specifically focused on enhancing the organization's...
-
Data Scientist
1 month ago
East Lansing, United States Michigan State University Full timeWorking/Functional Title Data Scientist Position Summary International Studies and Programs (ISP) supports MSU global learning and international engagement under the MSU Strategic Plan 2030 in the areas of research, teaching, and outreach. To fulfill its main objectives, ISP communicates key international data to university leadership and the...
-
Contact Center Specialist
3 months ago
Lansing, United States CASE Credit Union Full timePOSITION PURPOSE Responsible for providing superior member service and maintaining strong professional relationships with members over the phone. Responds to member telephone calls and assists with information requests. Courteously and promptly resolves member problems, or refers them to appropriate personnel. Actively cross-sells Credit Union products and...
-
Data Analyst Intern
4 weeks ago
Lansing, Michigan, United States Auto-Owners Insurance Full timeAuto-Owners Insurance: A Career in Predictive ModelingAuto-Owners Insurance is seeking a motivated individual to join our Actuarial Division as a Predictive Modeler Intern. This role requires the person to create data files, build and evaluate predictive models, and present proposals for peer review and business approval.Key Responsibilities:Create data...
-
Data Modeler/Report Writer
4 weeks ago
Lansing, Michigan, United States Michigan State University Full timeData Modeler/Report Writer Job SummaryThis position is an experienced Data Modeler/Report Writer specializing in Power BI to design and maintain data models, reports, and dashboards for Infrastructure, Planning and Facilities.The role will involve collaborating with teams to ensure data is optimized, accurate, and effectively visualized as well as translate...
-
Phlebotomist (South Lansing Center)
6 days ago
Lansing, United States CSL Plasma Full timeJob Description Summary Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). Job Description 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor...
-
Operations Supervisor
4 weeks ago
Lansing, Michigan, United States Meijer Full timeAbout the Role:We are seeking a highly skilled and experienced Operations Supervisor to join our team at Meijer. As a key member of our operations team, you will be responsible for planning and coordinating the daily shipping and receiving activities of the unit to achieve department and organizational metrics.Key Responsibilities:Interviews, trains,...
-
Lead Guidewire Billing Center Developer
4 weeks ago
Lansing, Michigan, United States Omni Inclusive Full timeGuidewire Billing Center Lead Developer RoleAt Omni Inclusive, we are seeking a highly skilled Guidewire Billing Center Lead Developer to join our team. The ideal candidate will have a strong background in software development, configuration management, and team leadership.Key Responsibilities:Prepare design documents and software configuration management...