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Domestic Violence Program Director

2 months ago

Seattle, United States PACE Staffing Network Full time
Overview:

Our client has a Domestic Violence program which includes a 24-hour facility providing emergency shelter (10 units), transitional housing (21 units), Rapid Rehousing program and support services to women, children and youth whose lives have been disrupted by family violence. These families also frequently struggle with substance abuse, inadequate medical and mental health care, long periods of family separation, child abuse and neglect and poverty. Their support services include on site crisis intervention, case management and advocacy-based counseling, legal advocacy, information and referral, and long-term stabilization services.

The DV Program Director is responsible for overseeing operations of all services, including supervision of the 24-hour staff team and development and oversight of the program budget. The Program Director is also part of the on-call team evenings and weekends two weeks per month and provides back up support to supervisory on-call staff as needed. On-call coverage includes determining program staffing levels, providing staff supervision, and responding to emergency personnel including law enforcement, emergency medical providers and the fire department during client and building emergencies.

Job Responsibilities:

  • Provide leadership, oversight and support to facilitate day-to-day operations, strategic planning and delivery of services within the facility - including the emergency shelter, transitional housing, domestic violence rapid rehousing and children and youth programs. Oversee all administrative and other functions related to running and maintaining the facility. Develop and monitor program policies to ensure 24-hour staffing and service provision and compliance with all contracts. Develop contracts or MOU with on-site service providers
  • Ensure program quality and sustainability by developing annual goals and outcome-based performance measures in response to community and program needs. Work closely with Program, supervisory and Management staff to ensure implementation. Develop and implement evaluation methods utilizing resident and staff input. Identify needs and work with Chief Program Officer to enhance program operations as needed;
  • Develop collaborative relationships with other organizations to maintain and increase support of facility programs and residents. Represent facility in relevant community forums, coalitions and planning processes. Make presentations to local audiences around program accomplishments and issues.
  • Hire, train, supervise and evaluate facility manager, administrative supervisor, children's advocates and case managers. Determine work assignments and work schedules to most effectively meet the needs of the 24-hour facility. Provide necessary staff support through regular meetings, and identify trainings and workshops to enhance staff skills. Mediate concerns that arise between programs.
  • Participate in management team to develop agency wide goals and systems. Participate in program meetings and relevant trainings as required
  • Develop budgets for facility, including emergency shelter, transitional housing, Rapid Rehousing and facility budgets, and monitor regularly to ensure expenses are within budgetary guidelines. Assist Resource Development staff in the development of grant proposals and/or fundraising activities for program, including leading on-site presentations and tours with potential and current funders. Develop and negotiate service contracts with various funding sources.
  • Oversee screening and referrals to shelter, transitional and rapid rehousing programs
  • Review client records, daily logs, weekly goal plans and progress to ensure program records and documentation are maintained as required.
  • Foster an atmosphere of support and safety for residents, staff and volunteers, including de-escalating potentially violent situations and responding to client grievances. Provide backup assistance including crisis intervention, advocacy based counseling and other support services Help maintain order and security in the buildings and communicate/enforce program policies and procedures.
Job Details:
  • Payrate: $41-$50/hr. (DOE)
  • Temp to Hire opportunity
  • Schedule: 8:00am-4:30pm (Monday thru Friday)
  • This position works in a crisis shelter environment, 70% of the time in the office (First Hill neighborhood) and 30% in the field.
Candidate Requirements:
  • 6-years of direct social service experience, including at least 4-years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
  • OR...a bachelor's degree in Social Work or a related field and at least four years of experience working in domestic violence including at least three years of providing supervision of advocacy to victims of domestic violence within a domestic violence agency.
  • 4-years experience in program management and development;
  • 4-years of experience supervising staff;
  • 3-years of experience in financial management, contracting and budgeting;
  • Experience coordinating and/or providing training for staff and volunteers;
  • 4-years of experience with crisis intervention, conflict resolution, child development and case management services with women and children and with providing advocacy-based counseling services to victims of domestic violence.
  • Demonstrated planning, program development and problem-solving skills;
  • Ability to read, analyze and interpret general technical procedures financial information, and government regulations;
  • Excellent communication skills, both oral and written, including the ability to write reports, business correspondence, and procedural manuals;
  • Excellent organizational abilities, initiative and attention to detail;
  • Excellent facilitation and conflict resolution skills and ability to exercise considerable independent judgment and skill.
  • Demonstrated ability to incorporate trauma informed practices
  • Positive work ethic, willingness and ability to allow for a flexible schedule including on-call after work hours to respond to emergencies and provide backup support for counselors and to cover counseling shifts as necessary;
  • Ability to work individually in a self-directed manner and as part of a team. Ability to promote teamwork among staff;
  • Willingness and ability to work with people from a variety of racial, cultural and economic backgrounds, with various lifestyles, sexual orientations, and of all ages;
  • Familiarity with issues of domestic violence ,homelessness,, child abuse and sexual assault, and knowledge of local resources available to assist households impacted by these issues;
  • Access to reliable transportation, valid driver's license, vehicle insurance that meets Washington State's minimum guidelines and the ability and willingness to travel throughout King County.


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