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Parts Sales Specialist

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Des Moines, United States UltraSource Full time

Join our team as a Parts Sales Specialist and dive into the exciting world of UltraSource. Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat industry. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints, and brand image of our customers. Mon-Fri 8AM-5PM Duties and Responsibilities: Ascertains equipment model and type of part needed, inspects worn, damaged, or defective part to determine replacement required, or advises customer of part needed according to description of malfunction. Discusses use and features of various parts. Create contacts, prepare quotations, enter orders, and log interactions in the CRM system. Communicate inventory needs to the Purchasing department to anticipated customer needs and minimize stockouts. Share leads, critical customer information, and market intel with the Equipment, Supplies, and Service teams. Education and/or Experience: Associate or bachelor's degree preferred; engineering degree a plus. Minimum two (2) years related experience in customer service or sales; general parts sales experience (regardless of industry) is preferred. Excellent customer service and interpersonal skills; responds promptly to customer needs. Experience in a technical setting or knowledge of food packaging and supplies preferred but not required. Ability to identify and resolve problems, works well in group problem-solving situations. Effective verbal and written communication skills. Benefits: Medical, dental, vision plans 401k with company contribution HSA with company contribution Voluntary benefits: life, disability, accident, and critical illness Life Insurance Vacation and Personal Days To learn more about what we do visit our website at: www.UltraSourceUSA.com UltraSource is an Equal Opportunity Employer. #J-18808-Ljbffr