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Event Account Manager
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Account Manager Home-Office Based – Full-Time/Regular Summary The Account Manager is responsible for leading an account team to achieve and surpass operational, and production goals while building a solid relationship with Event 360 clients. The Managerconnects with key business executives and stakeholders and manages cross-functional internal teams to ensure the timely and successful delivery of our events and services. This position reports to the Account Director and is classified as exempt. This position is home-office based. Qualifications Professional experience in a production, project management, executing projects role with a proven track record of at least 3 years. Ability to manage multiple tasks in a large project with a corresponding capability to assess the broader picture. Ability to lead and coordinate several projects simultaneously and bring projects to successful completion.Experience with strategic planning and seeing plans through to execution. High level of self-awareness and ability to recognize when a project needs adjustment. Self-starter and proactive in initiatives. Strong problem-solving skills. Knowledge of project scopes. Experience in setting client expectations and communicating those exepectations accordingly. Comfortable building a team and managing an established group of leaders. Responsibilities (including, but not limited to) Create and execute a comprehensive project plan; Define analytics and performance projections to measure the success of our marketing efforts as they relate to participant recruitment; Operate as the lead point of contact for any and all matters specific to your clients; Build and maintain strong, long-lasting relationships; Develop a trusted advisor relationship with accounts, stakeholders and executive sponsors; Ensure the timely and successful delivery of our services according to client needs and objectives; Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders; Forecast and track key account metrics; Proactively identify strengths, weaknesses, opportunities and threats and implement action plans; Identify and grow opportunities within accounts and collaborate with the business development team to ensure growth; Assist with high severity requests or issue escalations as needed; Frequent travel to different geographic areas required as well as availability to work evenings and some weekends. Effectively implement on event operational plans and in some cases, serve as the primary event lead when the Production Department is absent. Create and develop operational plans including but not limited to site guidelines, maps, manifests, emergency response, staffing, staff checklists and week/day of event timelines. Work with Account Director, Purchasing and others to secure vendors and event supplies, and manage assets. Develop and synchronize internal service vendors to the project; Manage outside vendors to budget and performance to scope; Manage a production resource; Other projects/duties as assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to: Consistently operates a computer and other office equipment. Frequently communicates with internal and external clients and must be able to exchange accurate information as requested via phone and email. Must be able to remain in a stationary position for extended periods of time and complete repetitive motions such as typing, answering phones, and other administrative functions. Occasionally lift and/or move up to 40 pounds, with occasional need to lift more as a team depending on the situation. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work conditions are normal for an office environment but will depend on employee’s home-office setting. The noise level in the work environment is usually moderate but will depend on employee’s home-office setting. Normal weekly workload hours but may commonly require long hours including evening and/or weekend hours throughout the year. When traveling on event, work environment can consist of hotel rooms, a shared tour bus with a private sleeping bunk, among other possibilities. Work may require between 20-30% travel. Work will include working event for projects outside of the one you manage. Benefits Medical, dental, and vision with a monthly benefit stipend Company paid Life,AD&D, STD, and LTD 401k option with Principal Discretionary paid time off 11 Paid holidays Optional employee voluntary life Insurance Perks Respectful environment Overall team collaboration and support Recognition and rewards through Bonusly Monthly stipend for internet Employment Statement Event 360, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Qualified candidates will be asked to submit to a background screening. #J-18808-Ljbffr
