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Prepared Foods Team Leader

2 months ago

Los Angeles, United States Northgate Markets Full time

** Prepared Foods Team Leader - Store #37 Full-Time Temporary**

**Job Category****:** Cocina Department **Requisition Number****:** PREPA013231 Showing 1 location **Job Details**

**Description**

**JOB SUMMARY:** To effectively direct and supervise the activities of all cocina department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

The essential duties and responsibilities of this position include, but are not limited to, the following:

Operational

* Maintain a well?groomed personal appearance at all times and observe company dress regulations; enforce grooming standards throughout the department; must wear an approved hat or hair net.

* Adhere to all local, state and federal health and civil code regulations; ensure compliance with all state, county and local weights and measures laws and labeling / pricing requirements.

* Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation.

* Check and verify cocina department receiving to ensure that items listed on any invoices are all delivered; check product for quality, count or weight, and condition.

* Control department expenses to plan (workers comp, labor, supplies, purchases).

* Order and manage inventory control to ensure freshness, product quality and turnover to maximize sales and manage service levels.

* Maintain and record accurately inventory levels to maximize sales and optimize gross profit.

* Follows merchandising standards and systems as defined schematics, production planning, merchandising and display standards, known loss tracking.

* Enforce and manage with local vendors to ensure proper service and inventory levels and standards.

* Ensure succession planning and adequate bench strength is developed.

* Meet department Voice of the Customer / SMG standards.

* Greet all customers and provide them with prompt and courteous service or assistance.

* Schedule associates effectively to optimize sales and provide an outstanding customer experience within budget requirements for the store.

* Manage department gross profit by monitoring sales vs purchases.

* Ensure that all transfers in and out of the department are recorded properly.

* Develop quarterly sales, income, expense, capital and labor budgets for the store.

* Adhere with all promotional/seasonal company merchandising initiatives.

* Follow approved cocina plans for effective space management based on profitability.

* Keep all displays fully stocked and faced at all times according to tag allocation, product movement or department standards; sign and display merchandise in a neat and colorful manner.

* Maintain sanitation standards in compliance with store policy and health regulations on a regular basis.

* Follow planned program of maintenance on cases, back room coolers, and other deli department equipment; check refrigeration equipment for proper performance a minimum of one time per shift.

* Ensure that all department equipment is correctly used and maintained in good working order.

* Train and manage food portion control.

* Take action to control shrinkage by utilizing company programs such as, share it fresco, production planning, known loss tracking and second life.

* Notify store team leader of personnel situations or policy violations affecting store operating performance or of situations requiring disciplinary action or that may potentially require such action.

Leadership

* Ensure that all associates are trained in the store's method of performing activities and functions.

* Maintain a positive work environment and ensure fair and consistent treatment of all associates. Set a positive example of the company values and excellent customer service.

* Recruit, select, on-board, coach, and develop the best associates possible to achieve store, company, strategic and tactical goals.

* Set clear performance expectations for associates and follow-up with timely performance evaluations and proper compensation.

Safety

* Maintain building, fixtures, storage facilities, and equipment in optimal operational condition, monitor maintenance and repairs and manage expenses of same.

* Promote a safe and accident free work and shopping environment.

* Ensure proper protective equipment is available and used while setting an example of safe work practices.

* Perform other work-related duties as assigned.

* Meets Northgate Standards / County Regulations on safe food handling.

* Perform any other work-related duties as assigned.

**REQUIREMENTS AND CONDITIONS:**

**Education/Experience**

* High school diploma required; some college background preferred.

* Minimum 3 years experience in a kitchen environment or equivalent combination of education and experience.

**Certificates/Licenses/Registrations**

* Food Handlers Certification

* Department Manager Training

* Safety certifications

* Sexual Harassment Training

**Skills Required**

* Good listening and communication skills

* Speak the English language to a level that provides good customer service.

* Must be able to calculate figures and amounts such as discounts, gross margins, markup, percentages, proportions, ratios, volume and to apply concepts of basic algebra.

* Ability to verify vendor invoice charges and counts, and complete required accounting reports

* Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.

* Ability to read, write, analyze, interpret and understand the English language with sufficient proficiency in order to read and understand instructions for operating electronic equipment and tools, company handbooks, policies and procedures and other written job?related documents including postings on company bulletin boards.

* Ability to write reports, business correspondence, and procedure manuals including effective departmental memos, employee action notices, "menus", and customer signs or sales suggestions.

* Be fully knowledgeable and thoroughly familiar with the nature and duties of every staff position in the department including procedures, policies and operations.

* Be able to pass a standard drug test and qualify as being drug?free under the legal and medical guidelines permitted by the Drug Free Workplace Act of 1988.

**Physical Demands and Work Conditions**

The physical demands and work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

* While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle, finger, or feel objects, tools or controls.

* The employee must occasionally exert or lift up to 70 pounds carrying bulk containers of food and beverage products and frequently exert or lift negligible amounts of weight.

* Successful performance requires specific vision abilities that include close vision and the ability to adjust focus with sufficient visual acuity to examine and verify invoices and other written documents.

* Be able to climb a ladder to retrieve otherwise inaccessible items stored on overhead racks, elevated shelves and other storage areas; be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin.

* Have sufficient physical mobility or agility to be able to respond quickly to fire or other emergencies such as cleanup requests (due to accidental spills or breakage of glass or plastic containers having liquid contents), shoplifting and