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Patient Service Representative

2 months ago

Rockport, United States MaineHealth Full time

Summary

This position will be 1 day a week in Rockport and 3 days a week in Belfast.

For a limited time MaineHealth is offering a $2000 sign on bonus for
Patient Service Representatives (PSRs):

  • Eligible candidates are hired (offer accepted) into a Full or Part time PSR position.
    Bonus amount prorated for Part time hires, per diem hires are ineligible.
  • Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.

If you got into healthcare to make a meaningful difference in people's lives, MaineHealth should be where you call home. Pen Bay Neurology | MaineHealth is hiring immediately for a full-time (40 hours per week) Patient Service Representative, where you'll find more than just a job - you'll make a meaningful difference.

Your role:
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

    1. Education: High school graduate or equivalent preferred
    2. License/Certifications: N/A
    3. Experience: Previous office experience with medical office experience helpful
    4. Strong computer skills
    5. Skilled in use of office equipment
    6. Demonstrates strong customer service skills
    7. Excellent organizational skills with the ability to accomplish multiple tasks
    8. Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone
    9. Ability to maintain a professional manner under stressful situations
    10. Ability to work independently and as a team member with minimal direct supervision