Customer Service Representative

2 weeks ago


Rockport, Texas, United States CL THOMAS GROUP Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Speedy Stop # 123 in Rockport, TX. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.

Key Responsibilities
  • Customer Service: Greet customers with a friendly smile, provide prompt and courteous service, and handle customer comments, complaints, or suggestions.
  • Store Operations: Maintain a clean and organized store environment, including sweeping, mopping, and emptying trash receptacles.
  • Sales and Merchandising: Be knowledgeable about merchandise, sale items, and store promotions, and provide suggestions to customers.
  • Inventory Management: Assist with inventory counts, price and stock products, and rotate stock to ensure freshness.
  • Loss Prevention: Observe suspicious conduct and report it to management according to company policy.
Requirements
  • Education: High school diploma or equivalent, or relevant experience in the retail/convenience store industry.
  • Mathematical Skills: Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.
  • Language Skills: Ability to speak, read, understand, and write the English language at an eighth-grade level.
  • Mental Skills: Ability to use common sense understanding to carry out written, oral, or diagrammed instructions, and to resolve job-related problems.
  • Physical Skills: Ability to stand for a minimum of eight hours at a time, lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs, and tolerate gasoline fumes and cleaning products.
What We Offer

We offer a competitive salary, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.



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