Front Desk Associate
1 month ago
Company Overview:
Ocular Partners is a busy well-established, progressive physician group specializing in comprehensive eye care services. We have a robust practice, with dozens of bright, qualified employees who help us deliver the best service and patient care in our medical specialty.
Our employees are an integral part of the experience at Ocular Partners. Not only are we committed to serving our patients, but we also have a culture of servant leadership and collaboration that supports each team members personal and professional development.
Position Summary:The Front Desk Associate provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial, and insurance information, required for billing and collecting patient accounts. The Front Office Associate performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the surgery center. The Front Office Associate may answer multiple phone lines, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.
Responsibilities:Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Surgical Staff to ensure optimal patient experience
Qualifications:Education:
High School Diploma or Equivalent Certificate
Required Skills:
- Bilingual in Spanish required
- Minimum 2 years of experience in a medical office/health care setting
- Minimum 2 years of health care insurance experience
- Strong computer knowledge and skills with a minimum typing speed of 30 WPM
- Strong desire to assist others and provide excellent customer service
- Must be highly dependable and organized
- Outstanding interpersonal skills
- An impeccably clean, polished, professional image
- The ability to learn quickly, retain training, problem solve and think independently
Preferred Skills:
Understanding of medical terminology
Company Benefits:We offer a competitive benefits package to our employees:
- Medical
- Dental
- Vision
- 401k w/ Match
- HSA/FSA
- Telemedicine
- Generous PTO Package
We also offer the following benefits for FREE:
- Employee Discounts and Perks
- Employee Assistance Program
- Group Life/AD&D
- Short Term Disability Insurance
- Long Term Disability Insurance
EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Front Desk Associate
1 day ago
Chicago, Illinois, United States Marcus Hotels Full time**Job Summary:**We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Marcus Hotels. As a Front Desk Associate, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience.**Key Responsibilities:**Greet and register guests, providing prompt and courteous...
-
Front Desk Associate
12 hours ago
Chicago, Illinois, United States The Lash Lounge Full timeAbout The Lash LoungeThe Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with...
-
Front Desk Associate
4 months ago
Chicago Heights, United States Barton Healthcare, L.L.C. Full time**Job Description** We are seeking a competent and organized Front Desk Associate to coordinate and monitor the circulation of tenants, visitors, and other staff at the entrance of building as well as security system, professionally answer phones, and promote interdepartmental communication regarding tenant and building needs as well as other operational...
-
Front Desk Associate
1 week ago
Chicago, Illinois, United States Covenant Living Communities Full timeJob SummaryCovenant Living Communities is seeking a highly organized and detail-oriented Front Desk Associate to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service to residents, staff, and visitors, while maintaining a professional and welcoming atmosphere.Key...
-
Front Desk Associate
7 days ago
Chicago, Illinois, United States The Larko Group Full timeReceptionist/ Administrative AssistantWe are seeking a highly organized and detail-oriented professional to join our team as a Receptionist/ Administrative Assistant. As a key member of our front desk team, you will be responsible for creating a welcoming atmosphere for our clients and colleagues.Front Desk Responsibilities:Provide a positive first...
-
Front Desk Associate
3 hours ago
Chicago, Illinois, United States The Facilities Group Full timeJob SummaryThe Facilities Group is seeking a highly skilled and customer-focused Front Desk Associate to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling guest requests, and maintaining the overall cleanliness and organization of the reception area.Key ResponsibilitiesGuest...
-
Front Desk Associate
1 day ago
Chicago, Illinois, United States Hyatt Centric Chicago Loop Full timeJob SummaryAs a Front Desk Associate at Hyatt Centric Chicago Loop, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key Responsibilities:Guest...
-
Seasonal Front Desk Associate
3 months ago
Chicago, United States Mac Properties Full time**Description** Mac Properties is a dynamic and growing private residential real estate company with operations in the metropolitan areas of Chicago, St. Louis and Kansas City. **JOB OVERVIEW** : A Front Desk Coordinator brings positive energy to each conversation, resolves issues quickly and effectively, and makes everyone feel welcome and appreciated. As...
-
Front Desk Associate
3 weeks ago
Chicago, United States Blink Fitness Full timeJob Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! Moodlifters greet each of our members with ear-to-ear smiles and enthusiasm, knowing everyone in the gym by name. They consistently go above and beyond to create a...
-
Front Desk Agent
2 months ago
Chicago, United States sulekha.co.uk Full timeFront Desk Agent Jobs in USA & Canada **Front Desk Agent Jobs Near Me** *Work Experience**Job Role**Education***High School** Skills: 926 Sedgwick Avenue, The Bronx, NY, USA 2 weeks ago *Functional Area* Job Summary: Represents the hotel to the guest throughout all stages of the guests stay by working with all hotel personnel to ensure every guest ex......
-
Front Desk Associate
3 months ago
Chicago, United States Red Roof Full time** Front Desk Associate - Full -Time** **Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02297 Showing 1 location **Job Details** **Description** * Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites. * Make an impact on your guests by making each experience unique and...
-
Front Desk Sales Associate Location:
3 months ago
Chicago, United States Pure Barre Full timeFront Desk Sales Associate Chicago, IL Looking for someone with a passion for fitness, experience in customer service, and a team oriented ethic to work part time at our front desks! Both studios (River North & Streeterville) work as a unit with staff subbing at both locations. Retail is for sale at both locations, so duties will include ringing up sales,...
-
Front Desk Manager
3 months ago
Chicago, United States Crestline Hotels & Resorts Full time** Front Desk Manager** ** Front Desk Manager** Front Desk Night Manager **Overview** The Front Desk Manager will assist in the planning, direction, coordination and execution of all activities and personnel within the front office departments to include: front desk, bell/door, concierge (if applicable). The Front Desk Manager is responsible for ensuring...
-
Front Desk Associate
3 months ago
Chicago, United States Blink Fitness Full timeJob Overview: At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know...
-
Chiropractic Front Desk
3 months ago
Chicago, United States Back Home Chiropractic Full timeJob DescriptionJob DescriptionChiropractic Front Desk at Back Home ChiropracticJob Posting: Front Desk at Back Home ChiropracticJob Description for Front DeskWe are seeking a part-time, in-office Chiropractic Front Desk member with leadership and organizational skills to join our team. This Chiropractic Front Desk person will play a vital role in ensuring...
-
Front Desk Supervisor
3 weeks ago
Chicago, United States Davidson Hospitality Full timeOverview Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our...
-
Front Desk Associate
2 months ago
Chicago, United States Aligned Modern Health Full timeAligned Modern Health (AMH) is changing the face of healthcare and helping people lead healthier lives. We are building the leading national brand in natural medicine and are the largest and highest rated integrative medicine group in the Midwest. We pride ourselves on outstanding clinical outcomes and a five-star patient experience. We have 18 clinics...
-
Front Desk Associate
2 months ago
Chicago, United States University Retina Full timeCompany Overview: University Retina is a full-service practice that specializes in helping patients heal eyesight-robbing diseases of the retina, vitreous, and macula. Led by a team of board-certified ophthalmologists and retina specialists, the practice has locations in Oak Forest, Bedford Park, Lemont, and Lombard, Illinois. With a dedication to...
-
Front Desk Representative
3 hours ago
Chicago, Illinois, United States Qonten Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Qonten. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience.Key ResponsibilitiesProvide warm and welcoming service to all guests, responding...
-
Front Desk Representative
5 hours ago
Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time**Job Summary**We are seeking a highly skilled and experienced Front Desk Agent to join our Rooms Division team at The Peninsula Chicago. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.**Key Responsibilities*** Ensure proper operation of all responsibilities of Front...