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Financial Aid Administrative Assistant

1 month ago

Wellesley Hills, United States Axelon Full time
Financial Aid Administrative Assistant
Wellesley Hills, MA
2+ Months

Short Description:
Temporary Financial Aid
Administrative Assistant

Location:
Wellesley Campus

Complete Description:
Duties:
•Greets and directs students
•Responds to emails, calls, and voicemails
•Assists students with Free Application for Federal Student Aid (FAFSA) inquiries as well as Federal and State aid information and general college information
•Scans and files documents
•Performs similar or related work as required, directed, or as the situation dictates
•Assists staff as needed to promote a team effort
•Maintains confidentiality of student information based on the Family Educational Rights and Privacy Act (FERPA), which provides certain rights for parents regarding their children's education records. It protects that information from disclosure to third parties without consent.
•Other duties as assigned.

Required Skills & Qualifications:
•Great customer service and communication skills
•Strong attention to details
•One year of work experience in an office environment.
•Demonstrated experience of working with a variety of diverse people.
Preferred Qualifications
•Experience in a financial aid office
•Bilingual in Spanish or Portuguese preferred

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate based on race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College for Affirmative Action and/or Title IX Coordinator (Lisa MacDonald, Director of Equity Compliance, *** or (***), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the Client States Department of Education's Office for Civil Rights.