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Financial Aid Administrative Assistant
3 months ago
Pay Range: $20hr - $25hr
- Greets and directs students.
- Responds to emails, calls, and voicemails.
- ssists students with Free Application for Federal Student Aid (FAFSA) inquiries as well as Federal and State aid information and general college information.
- Scans and files documents.
- Performs similar or related work as required, directed, or as the situation dictates.
- ssists staff as needed to promote a team effort.
- Maintains confidentiality of student information based on the Family Educational Rights and Privacy Act (FERPA), which provides certain rights for parents regarding their children's education records.
- It protects that information from disclosure to third parties without consent.
- Other duties as assigned.
- Great customer service and communication skills.
- Strong attention to details.
- One year of work experience in an office environment.
- Demonstrated experience of working with a variety of diverse people.
- Experience in a financial aid office.