Customer Support Solutions Specialist
6 days ago
Join Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation.
At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we lead the charge in redefining service delivery.
Our Mission: To forge seamless connections between businesses and their clientele through tailored communication solutions, nurturing lasting relationships, and consistently surpassing expectations. Does a passion for customer service drive you? We're eager to connect with you whether you're seeking full-time or part-time opportunities
Tech Support Specialist Role:
As a Tech Support Specialist, you will be instrumental in ensuring the accuracy and efficiency of our systems, directly impacting client satisfaction and operational success. You will collaborate closely with our sales, customer success and technical support teams, playing a key role in designing and implementing new accounts, as well as maintaining existing ones.
Your Responsibilities:
- Account Maintenance and Updates: Regularly update and maintain client accounts to ensure accuracy and efficiency.
- Collaboration: Work closely with sales and client experience teams to design and implement new accounts and optimize business processes.
- Client Support: Handle direct client requests, providing excellent communication and customer service.
- System Optimization: Continuously seek ways to improve system processes and enhance client satisfaction.
- 1+ years of prior experience as a Tech Support Specialist or similar role.
- Prior experience with CRM technology (Hubspot, Salesforce, Zoho, etc)
- Strong understanding of process and account management.
- Excellent communication and customer service skills.
- Detail-oriented with a focus on accuracy.
- Ability to work collaboratively in a team environment.
- Proficiency in relevant software and systems.
- Prior experience in the telecommunications or contact center industries is preferred
Open shifts: Full Time
(Please note that this positions requires an on call rotation)
Benefit Highlights:
- Weekly Pay
- Paid Training
- Health/Dental/Vision & Term Life
- PTO (Start earning on day one)
- Employee Assistance Program (Free Training & Development Courses)
- Childcare Reimbursement up to $375 a month
- Gym membership reimbursement
- Company sponsored snacks
- Reward and Recognition platform
Are you ready to join a company that values your talent and hard work? Apply now, and let's start this journey together
-
Customer Service Support Specialist
4 weeks ago
Pompano Beach, United States Screen Graphics Full timeCustomer Service Specialist About Us: At Screen Graphics, we are committed to providing innovate solutions, exceptional service and quality products to our customers. We believe in fostering a positive work environment that values teamwork, customer satisfaction, and personal growth. As a growing company, we are looking for a dedicated and enthusiastic...
-
Customer Service Support Specialist
1 month ago
pompano beach, United States Screen Graphics Full timeCustomer Service Specialist About Us: At Screen Graphics, we are committed to providing innovate solutions, exceptional service and quality products to our customers. We believe in fostering a positive work environment that values teamwork, customer satisfaction, and personal growth. As a growing company, we are looking for a dedicated and enthusiastic...
-
Customer Service Support Specialist
1 month ago
Pompano Beach, United States Screen Graphics Full timeCustomer Service Specialist About Us: At Screen Graphics, we are committed to providing innovate solutions, exceptional service and quality products to our customers. We believe in fostering a positive work environment that values teamwork, customer satisfaction, and personal growth. As a growing company, we are looking for a dedicated and enthusiastic...
-
Insurance Solutions Specialist
4 weeks ago
Pompano Beach, Florida, United States Insurance Nation Full timeJob DescriptionThe Insurance Solutions Specialist will be responsible for providing insurance solutions for new and existing customers. This role requires the ability to implement skills and strategies learned through company-provided training to ensure accurate verification of insurance and maintain customer retention. The specialist will also need to meet...
-
Customer Support
2 weeks ago
Pompano Beach, United States Collabera Full timeDescription Home Search Jobs Job Description Customer Support Contract: Coconut Creek, Florida, US Salary: $16.00 Per Hour Job Code: 355289 End Date: 2024-11-24 Days Left: 13 days, 2 hours left Apply Industry: Healthcare InsuranceTitle: Customer Support 1Location: RemoteRate: $16/hr. - $17/hr. without benefits.Duration: 3-month contract with higher...
-
Insurance Solutions Specialist
1 month ago
Pompano Beach, Florida, United States Insurance Nation Full timeJob OverviewWe are seeking a highly skilled Insurance Agent to join our team at Insurance Nation. As an Insurance Agent, you will be responsible for providing insurance solutions to new and existing customers, ensuring accurate verification of insurance coverage, and meeting performance-based goals.Key ResponsibilitiesProvide insurance solutions for new and...
-
Administrative Support Specialist
4 weeks ago
Pompano Beach, Florida, United States Curved Glass Creations Full timeJob DescriptionWe are seeking a highly motivated and organized Administrative Support Specialist to join our team at Curved Glass Creations. As a key member of our staff, you will be responsible for providing exceptional customer service and administrative support to our clients and internal teams.Key Responsibilities:Greet customers in store and over the...
-
Travel Customer Support Specialist
4 weeks ago
Pompano Beach, Florida, United States Cruise Planners Full timeJob DescriptionCruise Planners is a leading travel agency with a strong presence in the industry. As a Travel Customer Support Representative, you will play a crucial role in providing exceptional customer service to our franchisees and clients.Key Responsibilities:Answer incoming calls, chats, and email inquiries with professionalism and patience.Respond to...
-
CT Imaging Specialist
4 weeks ago
Pompano Beach, Florida, United States HealthCare Support Full timeHealthCare Support is seeking a skilled CT Technologist to support their team in Margate, Florida. This 13-week contract offers a unique opportunity to work with a leading healthcare provider.Benefits:Immediate enrollment in health insuranceDental insuranceLife insuranceEmployee Assistance Program (EAP)Resources:Direct access to payroll specialists24/7...
-
Health Insurance Solutions Specialist
4 weeks ago
Pompano Beach, Florida, United States Platinum choice life agcy Full timeAt Platinum Choice Agency, we're dedicated to providing our clients with top-notch ACA health insurance solutions. As a Health Sales Agent, you'll play a vital role in helping individuals navigate the complexities of health insurance and find the perfect coverage for their unique needs.Key Responsibilities:Education and guidance on the importance of health...
-
Mediation Support Specialist
3 weeks ago
Ormond Beach, Florida, United States Veritext Legal Solutions Full timeAt Veritext Legal Solutions, we're seeking a highly skilled Mediation Support Specialist to join our team. As a key member of our mediation team, you'll play a critical role in ensuring our clients and mediators receive exceptional service as their designated point of contact.This position reports to the office Monday through Friday for the first 4-6 months,...
-
Customer Success Account Specialist
3 days ago
Pompano Beach, United States Answering Service Care Full timeJoin Answering Service Care Almost 50 Years in Business: Where Excellence in Customer Engagement Meets Innovation. At Answering Service Care, we're more than just a hub for business communication; we're pioneers in elevating customer experiences across diverse industries. With a steadfast dedication to professionalism, adaptability, and forward-thinking, we...
-
Product Support Specialist/CRM Trainer
4 weeks ago
Pompano Beach, Florida, United States Anago Cleaning Systems Full timeAbout Anago Cleaning Systems:We are a family-owned, internationally recognized commercial cleaning franchising company with over 35 years of experience in the industry. Our culture promotes open feedback, collaboration, and continuous learning, ensuring both client and franchisee satisfaction as well as employee satisfaction. We are proud to be an...
-
Service Operations Specialist
4 weeks ago
Pompano Beach, Florida, United States MAN Energy Solutions USA, Inc. Full timeMAN Energy Solutions USA, Inc. is a leading provider of sustainable energy solutions. We are seeking a highly skilled Service Operations Specialist to join our team.Job SummaryThe Service Operations Specialist will be responsible for providing technical service and trouble-shooting for our engines on stationary plants or sea-going vessels. This includes...
-
Procurement Specialist
3 weeks ago
Pompano Beach, Florida, United States BTG Solutions Inc Full time{"h1":{"text":"Procurement Specialist Job Description"}},Pursue a career with BTG Solutions Inc. as a skilled Procurement Specialist. This position requires a strong understanding of supply chain management, procurement, and inventory control. The ideal candidate will be able to effectively manage purchasing operations, negotiate with vendors, and analyze...
-
IT Support Specialist
1 month ago
Pompano Beach, Florida, United States Technogroup Inc Full timeJob Title: IT Technician Level IIComSys is seeking a highly skilled IT Technician Level II to join our team. As a key member of our technical staff, you will be responsible for providing Level 2 technical support in the maintenance and troubleshooting of critical systems, end-user devices, network technologies, printers, and VOIP.Responsibilities:Contribute...
-
Customer Support Representative
4 weeks ago
Pompano Beach, Florida, United States Collabera Full timeJob DescriptionCollabera is seeking a skilled Customer Support Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met in a timely and efficient manner.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat,...
-
Field Service Operations Specialist
4 weeks ago
Pompano Beach, Florida, United States MAN Energy Solutions USA, Inc. Full timeJob Title: Field Service Operations SpecialistMAN Energy Solutions USA, Inc. is seeking a highly skilled Field Service Operations Specialist to join our team. As a key member of our field service team, you will be responsible for providing technical service and trouble-shooting for our engines on stationary plants or sea-going vessels.Key...
-
Administrative Support Specialist
4 weeks ago
Pompano Beach, Florida, United States Broward Community College Full timeJob SummaryThis Administrative Specialist III role is responsible for providing high-level administrative support to the team, ensuring the smooth operation of daily tasks and projects. The ideal candidate will possess excellent communication and organizational skills, with the ability to work independently and as part of a team.Key ResponsibilitiesProvide...
-
Maintenance Support Specialist
4 weeks ago
Pompano Beach, Florida, United States John Knox Village of Florida Full timeJob SummaryWe are seeking a skilled Maintenance Support Specialist to join our team at John Knox Village of Florida. As a key member of our Maintenance and Renovations team, you will be responsible for providing labor support for various projects and tasks. This is a full-time opportunity that requires a strong work ethic and ability to work...