Client Services Specialist I
1 month ago
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
Job Description:
Aon is hiring for a Client Services Specialist.
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions.
This position will support Aon's Benefit Solutions, located in Dallas, TX.
Aon is in the business of better decisions:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What your day will look like:
- Maintain an updated internal content management system for client benefit program management
- Coordinates with internal and external resources when needed for implementation and maintenance of client benefit programs
- Provide recommendations and suggestions for improvements in any aspects relating to process efficiency
- Assist both internal and external team members/clients in resolving application issues
- Act as point of contact and liaison between internal and external teams as needed
- Maintain deep knowledge of business rules and application capabilities for our lines of business, ensuring the teams' decisions and designs fall within acceptable limits
Additional Qualifications/Responsibilities
Skills and experience that will lead to success:
- Proven experience working in business operations or sales operations
- Strong problem-solving and analytical skills
- Exceptional verbal and written communication skills
- Proficient in technology especially Microsoft Office applications, Excel, Power BI, SQL
- High self-initiative with the ability to work well under pressure
- Able to work effectively with minimal supervision
- Proactive qualities with the willingness to learn
- Ability to work well under pressure with minimal supervision
- Bachelor's degree or equivalent years of industry experience.
- Salary range for this position (intended for U.S. applicants) is $45,000 to $48,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data.
- The salary may also be adjusted based on applicant's geographic location.
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