Operations Specialist

2 months ago


Hilton Head Island, United States VTrips Full time

Job Type

Full-time

Description

With over 7,000 properties in 10 states and 1,000 employees, VTrips is committed to service excellence for each guest and homeowner by recognizing talent and empowering growth.

Our Hilton Head Retreats office, located just minutes from the beach, is growing in order to help our guests create lifelong memories during their vacations. Offering excellent perks and benefits, including 3 weeks of paid time off and paid birthdays, VTrips knows that passionate employees are the key to our industry-leading success.

Our mission is simple, and it's one we live by every day: Through innovation and a passion for service, VTrips creates unique experiences by cultivating local relationships with owners, guests, our communities, and each other.

The Operations Specialist position at Hilton Head Retreats is primarily responsible for providing booking reservations, confirming reservations, and providing exceptional guest service.

Essential Functions

  • Communicate with guests and homeowners, provide property and area information, and resolve concerns
  • Review and update property notes and folios
  • Create and modify reservations, provide price quotes, and process payments
  • Create work orders and ensure timely completion
  • Troubleshoot customer service and maintenance issues
  • Prepare check-in packets
  • Assist with property inspections as needed
  • Report any property issues and update property statuses in company software
  • Assist with property and office inventory
  • Maintain a safe, clean, and organized work area
  • Perform other duties as needed or assigned
Benefits Include
  • Medical, dental, and vision insurance for employees and their dependents
  • Company-paid life insurance and short-term disability
  • Long-term disability insurance, pet insurance, and legal assistance available
  • Health savings account (HSA) and flexible spending account (FSA) available
  • 3 weeks of annual paid time off with accruals beginning on Day 1
  • Paid sick time
  • Paid holidays - including your birthday
  • Travel discounts for employees and their friends and family
Requirements
  • At least two (2) years of work experience in customer service or operations required, preferably in the hospitality or property management industries
  • Strong organizational, communication, and time management skills
  • Basic working knowledge of Microsoft Office applications
  • Ability to reliably commute to and from work
  • Ability to work a variable schedule including weekends and holidays
  • Must pass a background check prior to hire
Physical, Mental, and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sitting -50% Walking/Standing - 50%. Required to stoop, bend, stretch, twist, reach, and ascend/descend staircases. Regularly lift up to 25 lbs. and occasionally up to 50 lbs.
  • A combination of indoor and outdoor work, with exposure to outdoor elements.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

VTrips is an Equal Opportunity Employer and fully subscribes to, as well as practices, the principles of Equal Employment Opportunity. Therefore, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, citizenship, marital status, sexual orientation or any other characteristic protected by law in the recruitment, selection, placement, training, compensation and promotion of our employees.

E-Verify and Right to Work Statement

U.S. immigration laws protects legally authorized workers from discrimination based on their citizenship status and national origin. VTrips participates in E-Verify and after the acceptance of a job offer, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Salary Description

$43,888.00
  • Operations Specialist

    3 months ago


    Hilton Head Island, United States Hilton Head Retreats Full time

    Job DescriptionJob DescriptionDescription:With over 7,000 properties in 10 states and 1,000 employees, VTrips is committed to service excellence for each guest and homeowner by recognizing talent and empowering growth.Our Hilton Head Retreats office, located just minutes from the beach, is growing in order to help our guests create lifelong memories during...


  • Hilton Head Island, United States The Sherwin-Williams Company Full time

    The individual selected for this role will be expected to work at Store #702234, located at: 608 William Hilton Pky Hilton Head Island, SC 29928 This is a Full-time position. This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their...


  • Hilton Head Island, South Carolina, United States Chico's FAS Full time

    Customer Support SpecialistThis position is focused on enhancing a customer-centric sales environment while ensuring smooth operational processes within the store. Key responsibilities include managing merchandise, processing stock, and maintaining an organized stockroom.Key Responsibilities:Operational Efficiency Manage merchandise processing, maximize...


  • Hilton Head, South Carolina, United States Wexford Hilton Head Full time

    Wexford Hilton Head Landscape Maintenance Specialist Job DescriptionJob Title: Landscape Maintenance SpecialistCompany: Wexford Hilton HeadWexford Hilton Head is seeking a dedicated landscape maintenance specialist to become part of their team, available for both full-time and part-time roles. Various shifts, including weekends, are offered. Full-time...

  • Master Electrician

    2 days ago


    Hilton Head Island, South Carolina, United States Burton Electric llc Full time

    Job OverviewWe are seeking a highly skilled Electrical Systems Specialist to join our team at Burton Electric LLC.About the RoleInstall and repair electrical equipment and fixtures to ensure safe and efficient electrical systems.Design and implement various types of raceway and cable tray systems to meet customer needs.Troubleshoot complex motor and control...


  • Hilton Head, South Carolina, United States ClubCorp Full time

    Position Title: Snack Bar Culinary Specialist Overview: The Snack Bar Culinary Specialist plays a vital role in delivering exceptional culinary experiences for our esteemed Members and guests. This position involves supporting both a la carte dining and private event food preparation. Key Responsibilities: 1. Ensure the highest standards of food quality and...

  • Culinary Specialist

    7 days ago


    Hilton Head Island, South Carolina, United States BriteLife Recovery Full time

    **SIGN ON BONUS $500.00**CULINARY SPECIALIST / KITCHEN OPERATIONS / FOOD PREPARATION EXPERTAre you seeking a workplace that resonates with your core values?Do you aspire to be part of a genuine team atmosphere, where collaboration and mutual support are fundamental?Are you exhausted from putting in maximum effort, only to feel overlooked and unappreciated?If...

  • Culinary Specialist

    2 weeks ago


    Hilton Head Island, South Carolina, United States BriteLife Recovery Full time

    **SIGN ON BONUS $500.00**CULINARY SPECIALIST / KITCHEN OPERATIONS / FOOD PREPARATION EXPERTAre you seeking a workplace that resonates with your values?Do you aspire to be part of a genuine team atmosphere, where collaboration and collective success are the norms?Are you exhausted from putting in maximum effort daily, only to feel overlooked and...


  • Hilton Head, South Carolina, United States Culligan 257SC Full time

    Benefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunities for career growthVision insuranceMedical insurancePaid vacation and time offCompany-sponsored trainingDiscounts on Culligan in-home productsEligibility for annual recognition and training eventsJob Overview:Culligan Water is on the lookout for a dedicated individual...


  • Hilton Head Island, South Carolina, United States Aqua Blue Pools Full time

    Job OverviewJoin our team as a Swimming Pool Maintenance Specialist and enjoy working outdoors throughout the year, maintaining pools for private residences.Position Highlights:We provide PAID training for all candidates, making this a fantastic opportunity for individuals of all backgrounds, including retirees and veterans.Full-Time roles available with...


  • Hilton Head, South Carolina, United States Marriott International, Inc Full time

    Position Overview:As a Culinary Specialist II, you will play a vital role in our kitchen operations, ensuring that our food preparation meets the highest standards of quality and presentation. Your responsibilities will include:Key Responsibilities:1. **Ingredient Preparation:** Accurately portion, chop, and store food items, ensuring freshness and...


  • Hilton Head, South Carolina, United States BriteLife Recovery Full time

    About the RoleBriteLife Recovery is seeking a highly motivated and detail-oriented Housekeeping Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining a clean, sanitary, and comfortable environment for our clients and staff.Key ResponsibilitiesEnsure the therapeutic space is clean, tidy, and free from...

  • Culinary Specialist

    4 days ago


    Hilton Head, South Carolina, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Culinary Specialist to join our team at The Westin Hilton Head Island Resort & Spa. As a key member of our culinary team, you will be responsible for preparing and cooking food to the highest standards, ensuring exceptional quality and presentation.Key ResponsibilitiesPrepare ingredients for cooking, including portioning,...


  • Hilton Head, South Carolina, United States HealthMed Pro Solutions Full time

    Job Overview Position: Anesthesia Care Specialist Company: HealthMed Pro Solutions Join our dedicated healthcare team as an Anesthesia Care Specialist, where your expertise in assisting with anesthesia administration and patient monitoring will play a crucial role in our commitment to providing outstanding healthcare services. We are looking for...

  • Culinary Specialist

    1 week ago


    Hilton Head, South Carolina, United States Hilton Head Health Full time

    Become a Key Member of Our Culinary Team at a Premier Wellness DestinationWe are seeking a Skilled Culinary Specialist to enhance our kitchen staff at Hilton Head Health, a leader in wellness excellence since 1976.What We Provide:Signing Bonus of $2,000 or Support with Affordable HousingPaid Time Off and Comprehensive Medical BenefitsA less hectic work...


  • Hilton Head, South Carolina, United States Pinnacle Live Full time

    Position Title: Event Technology Support SpecialistEmployment Type: On CallCompany Overview:Pinnacle Live serves as a distinguished, in-house audiovisual partner, dedicated to enhancing live event experiences for clients and venues that seek excellence. Our approach combines strategic problem-solving with hands-on execution, allowing us to provide tailored...


  • Johns Island, South Carolina, United States Carolina Comfort Specialist Full time

    Job Opportunity at Carolina Comfort SpecialistsCarolina Comfort Specialists, a leading provider of HVAC and refrigeration services, is seeking a skilled HVAC Service Technician to join their team.Key Responsibilities:Perform routine maintenance and repairs of HVAC and refrigeration systems to ensure optimal functionality and efficiency.Conduct thorough...


  • Hilton Head, South Carolina, United States Culligan 257SC Full time

    Benefits:401(k)401(k) matchingDental insuranceEmployee discountsHealth insuranceOpportunities for career growthVision insuranceMedical insurancePaid vacation and time offCompany-sponsored trainingDiscounts on Culligan in-home productsEligibility for annual recognition and training eventsJob Overview:Culligan Water is on the lookout for a dedicated individual...


  • Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

    Hourly Compensation: $17.50POSITION OVERVIEWFacilitate communication with various departments utilizing telecommunications tools to address inquiries and resolve maintenance concerns, as well as to designate rooms requiring maintenance as out of service. Organize and coordinate with other departments during significant system outages or major repairs and...


  • Hilton Head, South Carolina, United States Marriott International, Inc Full time

    Job OverviewAdditional Information Full Time, Overnight shift, Up to $500 Sign On BonusJob Category Loss Prevention & SecuritySchedule Full-TimePosition Type Non-ManagementPOSITION SUMMARY As a Nighttime Security and Safety Specialist, you will be responsible for monitoring and safeguarding all areas of the property. Your duties will include assisting guests...