Customer Support Specialist
1 week ago
This position is focused on enhancing a customer-centric sales environment while ensuring smooth operational processes within the store. Key responsibilities include managing merchandise, processing stock, and maintaining an organized stockroom.
Key Responsibilities:Operational Efficiency
- Manage merchandise processing, maximize stockroom efficiency, and ensure prompt display of new items.
- Accurately document receiving processes, assist with pricing updates, and support visual merchandising efforts.
- Uphold cleanliness and organization standards within the boutique.
- Deliver outstanding customer service and promote a seamless omni-channel shopping experience.
- Encourage a collaborative and inclusive approach to problem-solving.
- Pursue opportunities for personal growth and constructive feedback.
This role may exist across various brands with differing responsibilities.
Qualifications:- High school diploma or equivalent.
- Prior experience in stock management or cashier roles is advantageous.
- Strong communication and customer service abilities.
- Excellent organizational skills and capability to thrive in a dynamic environment.
- Adaptability to company technology and ability to remain on feet for the majority of the shift.
- Capacity to meet deadlines, demonstrate teamwork, and adhere to visual merchandising standards.
- Consistent attendance is crucial, with a flexible work schedule required.
- Continuous walking/standing throughout the shift.
- Occasional lifting of up to 50 lbs. for 1-33% of the shift.
- Frequent climbing for 34%-66% of the shift.
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