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Training and Development Specialist

1 month ago

Dubuque, United States Hillcrest Family Services Full time
Job Details

Job Location
Administration and Main Offices - Dubuque, IA

Position Type
Full-Time

Education Level
Bachelor's or Equivalent Experience

Travel Percentage
Up to 10%

Job Shift
First Shift

Job Category
Training

Description

Your Responsibilities

The Training and Development Specialist is responsible for ensuring compliance with Agency-wide training requirements, improving productivity and the skill set of the Agency's staff. This role involves assessing training needs, identifying and/or developing training programs, coordination of training delivery and as needed, delivering in-person training. The Training and Development Specialist will work closely with operations and support leadership and the Compliance & QI function to ensure training initiatives meet all regulatory requirements and align with the Agency's strategic goals. In addition, the Training and Development Specialist will:
  • Manage the Relias platform to include assigning courses, building training plans, and tracking and reporting on training activities and outcomes
  • Ensure all mandatory compliance training programs are completed on a timely basis and are current. Provide reporting to managers and leadership regarding status
  • In collaboration with the Compliance and QI team, keep up to date with regulatory requirements and industry standards ensuring changes and updates are reflected in training courses and plans
  • Manage in-person training to include calendar invites, reminders and training set-up
  • Create e-learning courses, instructional materials, and other educational resources as needed
  • Support HR team in facilitating training portions of the new hire orientation process
  • Facilitate in-person workshops, webinars, and online training sessions
  • Coordinate with external trainers or training providers
  • Measure the effectiveness of training programs through evaluations, feedback, and performance metrics
  • Conduct training needs assessments across the Agency to include compliance related requirements, overall skills, and knowledge gaps
  • Collaborate with managers to understand department specific training needs
  • Update training programs based on feedback and industry trends and standards
  • Support employees in their personal and professional development
  • Other duties as assigned
What You Need
  • High School Diploma or equivalent
  • Minimum of 3 - 5 years of experience in learning and development, training, or a related role
  • Project management skills to handle multiple training initiatives
  • Strong presentation and facilitation skills
  • Ability to design engaging training materials and programs
What Makes You Stand Out
  • Bachelor's degree in human resources, education, organizational development, or related field
  • Strong analytical skills to evaluate training effectiveness
  • Proficiency in using Learning Management Systems (i.e. Relias) and e-learning platforms
Competitivebenefits package for full-time employees working 30+ hours a week:
  • Health insurance (up to 79% employer paid)
  • Dental insurance
  • Vision insurance
  • 401(k)with profit sharing and employer match
  • Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
  • 10 paid holidays
  • 80 hours sick time
  • 2 wellness days
  • Staff development and training
  • Public Service Loan Forgiveness(PSLF) eligibility for federal student loans
  • Employer paid CEU's through Relias
  • On-site primary care
  • PerkSpot- employee discount program
  • MeMD- virtual health provider for you and your family
    • Free talk therapy
    • $0 Telehealth/urgent care
    • Discounted psychiatry
  • Employee assistance program
  • Advancement opportunities


About the Organization

Hillcrest Family Services is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. Were a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required**