Director, Business Development, School of Professional Studies

3 weeks ago

Charlotte, United States Wake Forest University Full time

Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History. Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified. Job Description Summary The School of Professional Studies (SPS) aspires to become the premier professional education partner of leading organizations in Charlotte and beyond. We are seeking a Director of Business Development (DBD) who will be responsible for the development and growth of profitable new business and maintaining key customer relationships in accordance with organizational strategy. The DBD identifies new business opportunities for custom programs (B2B), develops sales leads and pipeline, formulates proposals, closes business deals, and works with faculty and Associate Director, Executive Education for the purpose of program design and delivery. To optimize our work and the experiences of our students, staff and faculty, we seek to hire teammates who are committed to inclusive practices that value the backgrounds, experiences, and voices of all of our community members. We seek to recruit and retain a diverse workforce while promoting an inclusive and equitable environment for all given our commitment to excellence in the spirit of Pro Humanitate. The DBD, reporting to and working in conjunction with the Executive Director, will contribute to the development of new partnership programs, marketing execution, curricular development and implementation, client/customer relations, program budget management, and overall profitability. Minimum Qualifications Bachelor’s degree and a minimum of five (5) years of high-end professional services business development and customer engagement experience with corporate/non-profit/government organizations, or equivalent combination of education and experience. Documented experience in building long-term strategic relationships and negotiating complex agreements at the C-suite level (Chief Executive Officer, Chief Human Resources Officer, Chief Learning Officer, etc.), preferably in Charlotte and across North Carolina. Experience operating in a highly complex environment such as academia with a nuanced decision-making process. Documented ability to develop and manage a pipeline of prospective customers and shepherd through the sales cycle with a track record of meeting and exceeding business development targets. Demonstrated ability to cross-sell programs and organically grow revenue from an existing client base. Knowledge of custom leadership development program design and delivery. Detailed understanding of current global business and leadership development best practices. Job Role Wake Forest University has a strong sense of community with faculty and staff who are dedicated to the mission of educating the whole person. SPS focuses on accelerating the professional growth of adult students in the Charlotte community and beyond by providing accessible, flexible, affordable, and leading-edge educational experiences by leveraging our academic areas of excellence and external strategic partnerships. Responsibilities Meet and/or exceed annual goals for custom executive education business development and revenue growth by creating new business relationships. Conduct prospecting activities (e.g., email, telephone, social media, and on-site meetings) targeting prospects/customers to build and manage a new business pipeline. Develop partnerships with Charlotte and North Carolina based organizations to expand the University’s reach and professional education impact. Effectively represent the University externally in key community groups and associations to identify new business development opportunities. Evaluate prospect inquiries to determine applicable content, themes, educational approaches, and modalities for custom programs. Oversee and collaboratively develop high quality, custom executive education proposals/programs ensuring alignment with the business development plan. Maintain a consistent presence for the duration of the program, on-site or virtually, and be the executive education face to participants. Pursue cross-selling opportunities for Executive Education and the SPS by supporting the Executive Director. Pursue continuous improvement by seeking input from learners, partners, faculty, and other key stakeholders. Update all custom program marketing lists to include past program participants, alumni, and other industry/organizational contacts. Additional Information Wake Forest University is a private, coeducational institution dedicated to academic excellence in liberal arts, graduate, and professional education. Founded in 1834, the University is ranked among the top thirty national universities according to U.S. News & World Report. With over 5,000 undergraduates and 3,000 graduate and professional students, the student-faculty ratio is 11:1. Wake Forest is a collegiate university offering a vibrant, intellectual community with a rich cultural life, an impressive array of facilities, and a strong athletics program. The School of Professional Studies (SPS) is the newest school of Wake Forest University. SPS houses innovative graduate degree and non-degree programs, including certificates and other credentials, as well as relevant Executive Education courses, for working professionals. SPS is focused on developing accessible and market-relevant programs that build upon Wake Forest’s current areas of strength. Charlotte, North Carolina, is the fifth fastest growing city in the U.S., with more than 874,000 residents. It is the cultural, economic, and transportation center of the Charlotte metropolitan area. Charlotte has opportunities and activities of a large city with the welcoming community of a small town. To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Time Type Requirement: Full time #J-18808-Ljbffr

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