Marketing Manager III
4 weeks ago
Pay: $54.19-65.03
Duration: 6-12 months w/ possible extensions thereafter
Location: Remote US, EST/CST work hours preferred
Financial Services/Credit Card industry highly preferred.
Role Summary/Purpose
This Go-to-Market role requires a client integration project manager who will handle a portfolio of products and digital capabilities. The project manager will interact with clients regularly throughout each project's lifecycle. The position will be responsible for updating and aiding Synchrony platform leadership on integration prioritization, status, capacity, risks, level of effort, and timing. Ensuring that client expectations are met with speed and precision is crucial for this position's success, and therefore, the ability to communicate, inspire, and influence at all levels is essential. Demonstrated experience in complex project management is a must.
Essential Responsibilities
Assist with product and capability client implementations
Understand product and capability roadmaps in order to help drive key components and interplay parameters for integration purposes
Track and manage Kanban board with a high volume of requests at multiple stages of development
Provide daily updates to Project Managers and develop a working rhythm with multiple team members
Attend regular external client meetings to discuss project progress, updates, and address any concerns or issues raised by the clients
Provide timelines and milestones to internal and external clients, ensuring clear communication of project goals and expectation
Ensure that all project documentation, including meeting minutes, timelines, and milestones, are accurately maintained and easily accessible for reference
Test digital products for accuracy and communicate with internal IT teams when changes are required
Demonstrate ability to manage multiple projects and prioritize appropriately
Utilize project management skills that leverage a broad suite of project management tools and software to drive accountability, organization, and timely deliveries of implementations
Identify and eliminate bottlenecks, constantly designing implementation process improvements to speed up the execution & delivery of products and capabilities
Foster close working relationships with Platform Support leads and other internal stakeholders
Technical liaison and operational support for artifact management
Perform other duties and/or special projects as assigned
Qualifications/Requirements:
Exceptional organizational and project management skills
5 years Sales, Marketing or Financial industry experience
5+ years proven project or program management experience in a cross-functional environment
Desired Characteristics:
Bachelor's Degree or equivalent work experience
Project Management Professional certification desired
Demonstrated thought leadership coupled with strong communication skills and ability to help teams connect the dots on new ideas, processes, and strategies
Ability to leverage technology to create new processes and drive efficiency gains
Proven track record of delivering results; must be process and detail-oriented, capable of handling large workloads through multi-tasking
Demonstrated strategic, analytical, and problem-solving skills
Sales or Marketing experience in credit card networks, financial services, or retail industry
Leverage Nintex Forms skills to create dynamic online forms used to capture and submit accurate integration-required information
Create advanced automation using MS Power Automate
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