Human Resources Generalist

Why Join Our Team?

> Quick Setup for Success: Citadel Security USA provides local training programs and company uniforms, setting you up for success from day one. We'll equip you with the skills and knowledge needed to excel in your role.

> Competitive Pay: Your dedication and contribution will be rewarded with a competitive wage that recognizes your commitment. Refer to the specific job posting for pay information.

> Weekly Paychecks: We understand the importance of timely payments. Rest assured; our regular payroll schedule ensures that you receive a paycheck every week. We also have the flexibility to provide daily payments, giving you the financial stability even during the unexpected personal times.

> Benefits: We value our employees and foster a supportive work environment. Full-time employees are eligible for benefits, including medical, dental, vision, life, and other supplemental benefits insurances. Enjoy the peace of mind that comes with comprehensive coverage while being part of an exciting career.

> Other Benefits: We provide a 401(k) Safe Harbor Retirement Savings Plan to all employees with a generous immediate vesting employer match.

> Time Off: Full-time employees are eligible for Paid Time Off (PT0). PTO replaces traditional vacation and allows employees the opportunity to decide how they would like to use paid time away from work.

> Sick Time Off: Citadel Security USA offers all Colorado employees the Colorado Sick Pay Leave.

> Referral Program: Share the joy with friends and earn extra rewards Refer someone you know to join our team, and when they're hired, you'll receive $50.00 as a token of our appreciation.

PAY INFORMATION

$23.50 per hour

Non-exempt position (eligible for overtime when applicable under state law)

LOCATION

Denver is an extremely fun city to live. It has wonderful weather, nice people, successful sports teams, and great cultural experiences. In 2019, Denver was named in the top two best destinations to live in the United States. Denver has the largest city park system in the nation with 205 parks within city limits and 20,000 acres of parks in the nearby mountains. Denver is renown as being a "healthy city".

POSITION

We are looking for a Human Resources Generalist to join our team to work at our Sheridan Office. The position will perform a wide range of administrative and office support activities for the department and/or managers and supervisors to facilitate the efficient operation of the organization.

Essential Job Functions - Administrative Support = 30%

• • Provides administrative and clerical support including correspondence, typing, filing, research and various projects
  • Practices good judgment, discretion, and confidentiality of sensitive information regarding department activities
  • Effectively uses cloud-based collaboration software (i.e. MS Teams)
  • Creates intricate spreadsheets, Word documents, and/or PowerPoint presentations
  • Manage complex administrative tasks
  • Answer, screen, and transfer inbound phone calls. If you need to take a message, send the person the email with the caller's contact information and message
  • Receive and direct visitors and clients
  • General clerical duties including photocopying, fax and mailing
  • Maintain electronic and hard copy filing systems
  • Retrieve documents from filing system
  • Handle requests for information and data
  • Resolve administrative problems and inquiries
  • Prepare written responses to routine inquiries
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Schedule and coordinate meetings, appointments for managers or supervisors
  • Open, sort, and distribute incoming correspondence
  • Maintain office supply inventories
  • Coordinate maintenance of office equipment
  • Effectively manages time with minimal supervision

Essential Job Functions - Departmental Support = 30%

• • Recruitment
  • Must be able to navigate in the Company's applicant tracking system to view applications
  • Screening applicants who have applied through the Company's job postings
  • This includes making phone calls, changing statuses, and entering notes during phone screen/interview
  • Scheduling applicants for orientation, training, and onboarding meetings as needed
  • Completing the applicant background check process
  • Communicate with HR Manager regularly on the company's recruitment needs
  • Onboarding
  • Must be able to navigate in the Company's onboarding system to successfully hire candidates
  • Must be able to push candidates through to start onboarding process and email them information on how to do their onboarding - i.e. new hire paperwork
  • Must be able to complete onboarding process to successfully hire new employee
  • Must be able to collect all required forms of government-issued identification for candidates to complete Form I-9s
  • Must be able to complete Form I-9s for all newly hired employees through the Company's I-9 Management system.
  • Must be able to navigate in the Company's scheduling system to successfully hire new employees - ensure that their information has transferred over successfully and correct any errors
  • Communicate with HR Manger and Hiring Managers when a new hire has been successfully hired in the Company's systems
  • Documenting tasks and reporting to both the General Manager and Human Resources Manager (time blocking)

Essential Job Functions - Operational Support = 30%

• • Assist in the scheduling and execution of service requests to include creating sites, contracts, positions, and schedules
  • Monthly audits (running, reviewing, communicating with managers, and terminating)
  • Administrative support directly relating to mass events in the field in addition to the primary place of work.
  • Answer and direct phone calls and route to appropriate department or take message to pass along to appropriate person
  • Organize or schedule appointments as needed - directly traffic when manager availability is limited
  • Maintain office hours and procedures and organization - notating office supplies running low to be ordered through business account, maintain forms and employee resources, and supporting office hours
  • Provide general support to walk-ins and/or visitors
  • Liaise with managers to handle requests or inquiries.

Essential Job Functions - Other Duties = 10%

• • Employee profile management
  • Ensure employee profiles are updated and accurate to include profile photos, phone numbers, permissions, skills and attributes, employee notes, etc.
  • Assist employees with schedule, availability, Mobile App access, and time-off requests
  • Other duties and responsibilities as assigned

Qualification Requirements

• • Provide credible references and I-9 Employment Eligibility Documentation (legal eligibility to work in the U.S.).
  • Must have a high school diploma or GED.
  • Must be 18+ years old.
  • Must be able to pass a background check.
  • Must have 1-3 years of related experience in a similar position or role.
  • Provide credible reference and I-9 Employment Eligibility Documentation (legal eligibility to work in the U.S)
  • Ability to perform job tasks in an professional manner in a customer service driven industry.
  • Reading, writing, and oral proficiency in the English language
  • Computer skills and knowledge of relevant software
  • Knowledge of operation of standard office equipment
  • Knowledge of clerical and administrative procedures and systems such as filing and record keeping
  • Knowledge of principles and practices of basic office management
  • Positive attitude
  • Punctuality, never late
  • Planning and Prioritizing
  • Problem assessment and problem solving
  • Information gathering and information monitoring.
  • Attention to detail and accuracy.
  • Must be flexible, adaptable, and be a team player

$23.50 - $23.50 an hour

Citadel Security USA is a veteran owned security company and one of the most trusted security providers in the industry. Established in 2007, Citadel Security became an industry leader in managing complex, multi-site security projects for our clients. Our strategic partnership approach utilizes a security threat matrix and integrates modern security techniques to minimize the overall risk.

Our company is currently hiring for full-time and part-time, security & public safety professionals who are ready to take their training and experience to a whole new level. Increase your customer service skills while serving your community.

At Citadel Security we like to develop our Security, Safety, and Loss Prevention professionals to become part of our professional brand. We strive to provide our clients with a customer service approach toward security and public safety. Unlike many large security brands our management has established our company as a blue-collar employee-oriented company

Citadel Security USA is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

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