Parts Sales Manager

2 weeks ago


Dover, United States United Construction & Forestry Full time

**Location:** Dover, NH

**Type of Employment:** Full-Time United Ag & Turf NE is a John Deere Dealership with multiple locations across the Northeast. United Ag & Turf NE serves customers in a variety of industries such as commercial, construction, agricultural, as well as, consumers. United Ag & Turf NE strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

**Purpose:**

Selling service parts, bulk fluids, attachments, and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties. Identifies and provides complete parts solutions for customers.

**Responsibilities:**

* Quickly establish rapport and relationship with customers

* Provides quality customer experience through knowledge, use of systems, and process execution

* Provides parts recommendations including alternatives that meet customers needs

* Fulfills online orders in timely manner and places in will call area

* Effective use of computer applications including Sales Manual, JD Parts, Parts Expert, JD Point, PartsAdvisor, barcode system and Dealer Business System

* Supplies Service Technicians with parts as required

* Assists with preparing and maintaining professional showroom image and merchandise displays

* Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to the Parts Sales Lead

* Assists in keeping parts department clean and orderly

* Assists in maintaining all departmental tools and equipment in good working order

* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set

* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service

* Ensure that companys reputation and image in the community is consistent with company Core Values

* Safely operate a forklift and other related equipment as needed

**Experience, Education, Skills and Knowledge:**

* High School diploma or equivalent experience

* Ability to connect with customers, maintain professional image, establish rapport

* Understands basic selling processes

* Basic data entry/keyboarding skills and experience utilizing basic computer programs, for example Microsoft based products

* Experience working both independently and in team settings

* Physical ability to lift items weighing up to 75 lbs.

* Highly developed interpersonal, organizational and communication skills

* Basic parts and machinery knowledge

**Benefits include:**

* Competitive Salary

* Incentive plans

* 401K Match

* Health Benefits

* Paid Holidays and Paid Time Off



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