Call Center Specialist

4 weeks ago


Des Moines, United States Acro Full time

Position Description

* General Duties & Qualifications include the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset.

Skills Required

* Ability to communicate and record information accurately. * Ability to question others to determine specific needs. * Ability to deal with people patiently. * Ability to proofread and correct errors. * Receive and place telephone calls fill out and verify information on forms or records as well as proofread to verify that forms are completed properly. * Perform all duties as Customer Service Inbound I * Handle large accounts or more difficult issues. * Lead teach guide and/or motivate teams. First level problem resolution.

Skills Preferred

Minimum of 1 year experience in a high-volume in-bound call center environment.

Experience Required

* Ability to communicate and record information accurately. * Ability to question others to determine specific needs. * Ability to deal with people patiently. * Ability to proofread and correct errors. * Receive and place telephone calls fill out and verify information on forms or records as well as proofread to verify that forms are completed properly. * Perform all duties as Customer Service Inbound I * Handle large accounts or more difficult issues. * Lead teach guide and/or motivate teams. First level problem resolution.



  • Des Moines, United States A-Line Staffing Solutions Full time

    Full time Call Center / Customer Service Representative openings in the West Des Moines with a major healthcare company! Starting ASAP!! PAY RATE: $17.00 HOURS: 8 hr-shift between 7:30am 6pm, Monday through Friday. Potential OT. Role on-site for training. Must be fully vaccinated and must be able to provide proof of vaccination Summary: The main function of...


  • Des Moines, Iowa, United States Infosys Limited Digital Full time

    Job SummaryWe are seeking a highly skilled and experienced Process Specialist to join our team at Infosys McCamish Systems. As a Process Specialist, you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents, and third parties.Key ResponsibilitiesUtilize multiple department systems to provide...


  • Des Moines, United States Acro Service Corp Full time

    Position Description * General Duties & Qualifications include the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset. Skills Required * Ability to communicate and record information accurately. * Ability to question others to determine specific needs. * Ability to...


  • Des Moines, Iowa, United States Infosys Limited Digital Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Process Specialist to join our team at Infosys McCamish Systems. As a Process Specialist, you will be responsible for delivering exceptional customer service and providing accurate and courteous responses to telephone inquiries from contract owners, agents, and third parties.Key...


  • Des Moines, Iowa, United States Infosys Limited Digital Full time

    Job SummaryWe are seeking a highly skilled Customer Service Process Specialist to join our team at Infosys Limited Digital. As a key member of our operations team, you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents, and third parties.Key ResponsibilitiesUtilize multiple department...


  • Des Moines, Iowa, United States Infosys Limited Digital Full time

    Job detailsCountry: USAState / Region / Province: IowaWork Location: Des Moines, IADomain: OperationsInterest Group: Infosys McCamishCompany: Infosys McCamishRequisition ID: 123446BRJob descriptionIn the role of Process Specialist, you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents, and...


  • Des Moines, Iowa, United States A-Line Staffing Solutions Full time

    Job Title: Medical Call Center RepresentativeWe are seeking a highly skilled and customer-focused Medical Call Center Representative to join our team at A-Line Staffing Solutions. As a Medical Call Center Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and resolving...


  • Des Moines, Iowa, United States Infosys Full time

    Job Title: Senior Call Center RepresentativeAt Infosys McCamish, we are seeking a highly skilled and experienced Senior Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through accurate and courteous responses to telephone inquiries.Key...


  • Des Moines, Iowa, United States Infosys Full time

    Job Title: Senior Call Center RepresentativeAbout the Role:In this challenging and rewarding role, you will be responsible for delivering exceptional customer service to clients and agents. You will utilize multiple systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will work in a fast-paced...


  • Des Moines, United States Acro Full time

    General Duties & Qualifications Include the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset. Skills Required * Ability to communicate and record information accurately. * Ability to question others to determine specific needs. * Ability to deal with people...


  • Des Moines, Iowa, United States Infosys Full time

    About the RoleWe are seeking a highly skilled and customer-focused Senior Call Center Representative to join our team at Infosys McCamish. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, providing accurate and timely information, and resolving complex issues in a professional and...


  • Des Moines, United States Acro Service Corp Full time

    General Duties & QualificationsInclude the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset.Skills Required* Ability to communicate and record information accurately.* Ability to question others to determine specific needs.* Ability to deal with people patiently.*...


  • Des Moines, United States Acro Service Corp Full time

    General Duties & QualificationsInclude the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset.Skills Required* Ability to communicate and record information accurately.* Ability to question others to determine specific needs.* Ability to deal with people patiently.*...


  • Des Moines, Iowa, United States Dynata Full time

    Job Title: Virtual Call Center AgentAt Dynata, we are seeking a talented Virtual Call Center Agent to join our team. As a Virtual Call Center Agent, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers.Key Responsibilities:Conduct outbound surveys with respondents and record their answersWork...


  • Des Moines, Iowa, United States Dynata Full time

    Job Title: Virtual Call Center RepresentativeJob Summary: We are seeking a part-time Virtual Call Center Representative to join our team. As a Virtual Call Center Representative, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers.Responsibilities:Conduct outbound surveys with respondentsAccurately...


  • West Des Moines, United States Telligen Full time

    As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and toolsWhen you'll work: Hours...


  • West Des Moines, United States Telligen Full time

    As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, providing program support for contract members, and providing technical and administrative support for various contracts, including support of internal applications and tools When you'll work: Hours...


  • Des Moines, United States Dynata Full time

    *Applicants must reside in Iowa to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer...


  • Des Moines, Iowa, United States Infosys Limited Digital Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Process Specialist to join our team at Infosys Limited Digital. As a key member of our Life Insurance and Annuities team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide accurate and courteous responses to...


  • Des Moines, Iowa, United States Insight Global Full time

    Job Title: Data Center Hardware SpecialistWe are seeking a highly skilled Data Center Hardware Specialist to join our team at Insight Global. As a key member of our team, you will be responsible for performing comprehensive hardware failure analysis activities to determine quality of products and systems according to overall specifications.Key...