Customer Service Representative
6 days ago
**Job Opportunity**
We are seeking a Customer Service Representative for our Harrisonburg, VA location. The salary for this position is estimated to be $48,000 - $65,000 per year.
This role involves providing exceptional customer service, promoting our products and services, and ensuring compliance with banking regulations. Key responsibilities include greeting customers warmly and professionally, conducting cash and non-cash transactions, and identifying customer financial needs through comprehensive profiling and active listening.
**Education and Experience:**
- High School Diploma or Equivalent: High school diploma or equivalent required. Associate's degree in Accounting, Business, Finance, Communications, or Marketing preferred.
- Three or More Years of Customer Service Experience: Three or more years of customer service experience preferred.
**Core Values:**
- High Quality Customer Service: Provide high-quality customer service to ensure customer satisfaction.
- Motivated Employees: Foster a positive and productive work environment.
- Profits: Contribute to the bank's profitability.
- Honesty: Maintain honesty and integrity in all interactions.
- Enjoyment: Enjoy working as part of a dynamic team.
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