Premium Service Representative
3 days ago
We are looking for a highly motivated and detail-oriented Customer Experience Representative to join our team at Rockingham Insurance Company.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, address concerns, and resolve issues efficiently.
- Premium Processing: Accurately process premium payments, policy changes, and endorsements.
- Data Entry: Enter new business quotes, policy information, and other relevant data into our AMS360 system.
- Communication: Collaborate with customers, agents, and company personnel to resolve inquiries and provide policy information.
Requirements:
- Qualifications: Minimum high school diploma or equivalent required.
- Experience: 1+ year of experience in an insurance call center or independent agency environment.
- Licenses: Current Virginia Property and Casualty License preferred.
What We Offer:
- Salary: $55,000 - $75,000 per annum.
- Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development.
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