Premium Service Representative

3 days ago


Harrisonburg, Virginia, United States Rockingham Insurance Company Full time
Job Description

We are looking for a highly motivated and detail-oriented Customer Experience Representative to join our team at Rockingham Insurance Company.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries, address concerns, and resolve issues efficiently.
  • Premium Processing: Accurately process premium payments, policy changes, and endorsements.
  • Data Entry: Enter new business quotes, policy information, and other relevant data into our AMS360 system.
  • Communication: Collaborate with customers, agents, and company personnel to resolve inquiries and provide policy information.

Requirements:

  • Qualifications: Minimum high school diploma or equivalent required.
  • Experience: 1+ year of experience in an insurance call center or independent agency environment.
  • Licenses: Current Virginia Property and Casualty License preferred.

What We Offer:

  • Salary: $55,000 - $75,000 per annum.
  • Benefits: Comprehensive health insurance, paid time off, and opportunities for professional growth and development.


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