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Implementation Consultant, ERP

3 months ago

Charlotte, United States LINQ Services Full time

Who We Are: We are a national, innovative, high-growth software company devoted to K12 education administration. Our products beat the competition by focusing on all business operations of K12 schools, including both financial and school nutrition management. We have a deep understanding of K12 school systems and regulations, with a focus on providing creative, integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual. We offer challenging work in a team environment. We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. LINQ is on a mission to empower central office heroes who make K-12 districts and schools stronger. LINQ improves efficiency, optimizes performance, and manages compliance through its suite of administrative, financial, and nutritional solutions; allowing administrators to make a bigger impact for their staff, students, and communities. LINQ is the first company to deliver a full suite of integrated solutions to manage operations at the state, district, and school levels. LINQ has helped over 30,000 schools and served over 17 million students to increase K-12 potential. LINQ’s Values: •

Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained. •

Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships. •

Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation. •

Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. About The Role: LINQ provides our clients with robust applications for managing the complexities of today’s dynamic school administration needs. We are looking for a positive, enthusiastic team player who enjoys managing and supporting school professionals. As an Implementation Consultant you will work closely with both new and existing customers. Our consultants provide configuration recommendations based on best practices, facilitate customer training sessions on LINQ ERP modules, and guide customers through testing and sign-off before they go live. This position requires the ability to work together as a team member, have regular interaction with both clients and other Implementation team members - maintaining good professional relationships. Our goal is to provide exceptional service while improving customer efficiency and time management using our web-based suite of Financial Management and Human Resources solutions. What You'll Be Doing: •

Collaborate with K-12 school districts to understand their specific needs and requirements for ERP implementation projects •

Conduct thorough assessments of the existing processes and systems within client organizations •

Provide expert guidance and recommendations that optimize processes using the LINQ product platform •

Understand the LINQ implementation methodology and use it on all client engagements •

Complete assigned project tasks with urgency to ensure timely delivery and client satisfaction •

Configure LINQ ERP software solutions to meet the unique needs of each assigned client •

Conduct user training sessions and provide ongoing support during the implementation process •

Troubleshoot and resolve issues or challenges that arise during implementation •

Ensure seamless integration with existing systems, including student information systems (SIS), finance, HR, and other relevant platforms •

Mentor and share product knowledge with other consultants •

Help deliver successful project outcomes and build lasting client relationships •

Collaborate with the product development team to enhance system functionality and usability What We Are Looking For: •

Bachelor’s degree in business, accounting, or related field; or equivalent combination of education and experience in software implementation •

Proven experience (2+ years) as an ERP Implementation Consultant or similar role, preferably in the education sector or working with K-12 school districts •

Strong understanding of ERP concepts and principles and experience implementing ERP software solutions. •

Excellent organization skills with the ability to manage multiple implementations simultaneously •

Strong problem-solving and analytical abilities, with a keen attention to detail •

Exceptional communication and interpersonal skills to effectively collaborate with diverse stakeholders •

Ability to work independently and as part of a team, delivering results in a dynamic and fast-paced environment Willingness to travel to client sites for implementation and support purposes, is required (up to 40%)

Total Rewards: Remote working environment Ability to work in a physical office, if near one of our offices

(Wilmington, Irvine, and Austin) One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested) Company Bonus Plan or Target Sales Commission Plan Flexible Open Paid Time Off Plan Paid Parental Leave Policy 10 paid holidays 16 hours of paid volunteer time Blue Cross Blue Shield benefit network (medical/dental/vision) Low-deductible PPO option or HDHP option with employer contributed HSA Dental with child orthodontia 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance Health and wellness benefits including gym and Headspace reimbursement Professional development opportunities EOE Statement/Accommodation Notice: LINQ is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email HRHelp@linq.com.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRHelp@linq.com.

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