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Client Implementation Consultant

2 months ago

Charlotte, North Carolina, United States Dominion Payroll Full time
Position Overview

Dominion Payroll is seeking a Client Implementation Consultant

If you are interested in a rewarding career with a rapidly expanding, independent payroll service provider, where you will work alongside a dedicated team of professionals and experienced leaders, then Dominion Payroll is the ideal place for you. We take pride in offering a compelling alternative to larger, publicly traded payroll firms. At Dominion Payroll, we deliver innovative solutions to the market and aim to exceed our clients' expectations consistently. We are actively involved in our communities and support local charitable organizations.

Why consider a career with Dominion Payroll?

  • Established leader in Human Capital Management (HCM) and payroll services, and a founding member of the iSolved Network
  • Recognized as an Inc. 5000 company for 12 consecutive years, highlighting our rapid growth
  • Outstanding customer retention rate of 99% with an industry-leading Net Promoter Score
  • Exclusive, web-based technology that offers competitive advantages
  • Locally owned and operated
  • Exceptional opportunities for career advancement

Daily Responsibilities:

  • Act as the primary contact for new clients throughout the implementation phase
  • Develop tailored payroll solutions in collaboration with other services and departments as needed
  • Gather necessary data to establish the current year's payroll, ensuring alignment with previous payroll records
  • Coordinate with various departments to update status and facilitate additional product configurations

Qualifications:

  • Two to three years of experience in payroll processing
  • Strong analytical, problem-solving, and time management abilities
  • Excellent written and verbal communication skills
  • Detail-oriented with the capacity to handle multiple tasks in a dynamic, deadline-driven environment
  • A willingness to learn, a humble approach to feedback, and the ability to build meaningful relationships
  • Commitment to embodying the core values of Dominion Payroll, which define our culture and guide our interactions:
    • Balance: We prioritize balanced lives, valuing our families, friends, and personal well-being alongside our work.
    • Teamwork: We collaborate and support one another in achieving our shared goal of exceptional client service.
    • Kindness: We approach all interactions with kindness, fostering understanding and respect.
    • Integrity: We uphold the highest ethical standards, ensuring transparency and trust in our relationships.
    • Community: We are dedicated to giving back and supporting the communities we serve.
    • Fun: We believe that a playful attitude encourages creativity and innovation.
    • Ownership: We take responsibility for our contributions and seek solutions proactively.

Company Benefits:

  • Flexibility to work remotely two days per week