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Client Implementation Consultant

2 months ago

Charlotte, North Carolina, United States Dominion Payroll Full time
Position Overview

Dominion Payroll is seeking a Client Implementation Consultant

If you are eager to advance your career with a rapidly expanding, independent payroll service provider, Dominion Payroll offers an exceptional opportunity. We are dedicated to delivering innovative solutions to the payroll industry while ensuring customer satisfaction. Our commitment to community engagement and support for local non-profits sets us apart as a preferred choice for tailored payroll and HR services.

Why Consider Dominion Payroll?

  • Established leader in Human Capital Management (HCM) and payroll services, and a founding member of the iSolved Network
  • Recognized as an Inc. 5000 company for 12 consecutive years, highlighting our rapid growth
  • Exceptional customer retention rate with an industry-leading Net Promoter Score
  • Proprietary, web-based technology that provides a competitive edge
  • Locally owned and operated with a focus on community
  • Outstanding career advancement opportunities

Daily Responsibilities:

  • Act as the primary contact for new clients throughout the implementation process
  • Develop a customized payroll platform in collaboration with other services and departments
  • Gather necessary data to establish current year payroll, ensuring alignment with previous payroll records
  • Coordinate with various departments to communicate status updates and facilitate additional product setups

Ideal Candidate Profile:

  • Two to three years of experience in payroll
  • Strong analytical, problem-solving, and time management abilities
  • Excellent written and verbal communication skills
  • Detail-oriented with the capacity to manage multiple tasks in a dynamic, deadline-driven environment
  • A willingness to learn, an openness to feedback, and a talent for building strong relationships
  • Commitment to embodying the core values of Dominion Payroll, which guide our culture and decision-making:
    • Balance: Prioritizing personal well-being alongside professional responsibilities.
    • Teamwork: Collaborating effectively to achieve shared goals.
    • Kindness: Promoting a culture of respect and understanding.
    • Integrity: Upholding the highest ethical standards in all interactions.
    • Community: Engaging in and supporting local initiatives.
    • Fun: Fostering a playful and creative work environment.
    • Ownership: Taking responsibility for personal contributions and seeking growth opportunities.

Company Benefits:

  • Flexible work-from-home policy, allowing for two remote workdays each week.