Territory Sales Manager

3 weeks ago

Doral, United States Drew Estate Cigars : The Rebirth of Cigars Full time

About Us Founded in 1995, Drew Estate has grown and evolved to become the third largest manufacturer, marketer, and distributor of premium cigars in the United States. Our mission – The Rebirth of Cigars – guides our ongoing business transformation while preserving our iconic, unique culture as a world-class disruptor and innovator. The company thrives on creativity and passion and is widely respected for its brands, quality of its cigars, and the unique unparalleled experiences enjoyed by our fiercely loyal customers and end consumers. Summary The Territory Manager will be responsible for an assigned territory in the field of a particular business unit. The Territory Manager is responsible for building relationships in person and selling to customers on a proactive basis. This position will promote the company’s products through promotional events and resolve customer issues. This position will cover the geographic area of North Texas, Oklahoma, North Louisiana, and Mid-Mississippi. The candidate must be willing to live in or relocate to the Dallas/Ft. Worth, TX area (home market and geography can change based on the needs of the business). Reporting Relationships The Territory Manager reports to the Business Unit Manager. This position works directly with an Inside Sales Partner and collaborates with a team of Territory Managers. This position requires extensive travel to customer account sites, company meetings, and events within the US. Essential Duties and Responsibilities Territory Sales and Account Management (50%) Visit assigned accounts, set up and run in-store sales events, set up and run sell through promotions, educate customers on brands and retail programs Collaborate with Inside Sales Partner’s and the Business Unit Manager on sales strategies, account trends, changes within accounts Work with your Inside Sales Partner to fulfill allocations/back orders and/or account management Mine/develop new business in managed territories Build accounts by developing customer relationships, understanding the customer’s purchasing strategies, keeping customers abreast of pertinent information, and providing accounts with a high level of customer service Maintain strong, long-lasting customer relationships with client accounts to establish brand loyalty; partner with customers to understand and fulfill their business needs and objectives Ensure customer satisfaction through direct communication and solicitation of feedback; resolve issues when identified Responsible for managing sales to customer accounts within identified region; identify quality of stock and placement of merchandise; ensure up-to-date information is available Promotional Activity (20%) Execute specific programs, promotions, and campaigns that support sales strategies Collaborate with the Business Unit Manager to coordinate and execute promotional activities Schedule and participate in in-store selling events, sell through promotions, etc. Participate in trade shows, and special company activities Maintain social media activity current to drive brand awareness Effectively communicate the value proposition of company products through proposals, presentations and events Provide customers with staff training as needed Account Research (20%) Monitor/study account activity, business activity and account demographics Stay abreast of industry trends and competition activities Meet or exceed sales quotas as determined by the Business Unit Manager and Director of Specialty Retail Track and report all sales activity; provide recommendations to customer based on data analysis Participate in Sales Team Meetings Reporting (10%) Submit all required paperwork in a timely manner Provide sales data and guides to help accounts meet goals Develop and monitor account sales performance through Power BI Keep record of sales trends, liaise with ISP’s to develop specific sales strategies · Other duties as assigned Skills and Attributes Strong written and verbal communication skills Diligent and detail-oriented Good listening and relationship-building skills Great customer service skills Ability to work in a team-based high energy environment Ability to juggle and prioritize multiple tasks Self-motivated and capable of working with moderate supervision Bilingual (English/Spanish) a plus Working knowledge of Microsoft Office applications, especially Word, Excel and Powerpoint Ability to travel within the territory as needed Local knowledge of markets and territory a plus Education and Experience Bachelor’s degree in Business Administration, Marketing or equivalent preferred Minimum 3 years sales experience with customer relations and portfolio management; cigar industry preferred Traveling sales experience preferred

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