Patient Services Coordinator
3 hours ago
Overview:
The US Oncology Network believes local cancer care is better care and in 2017 Vantage Oncology joined The US Oncology Network. The US Oncology Network empowers the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home. Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.
We have an immediate opening for a Full time Patient Services Coordinator
Salary : $20.62-$25.75
SCOPE: Professionally greets and welcomes patients and their friends/family. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology's Shared Values.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
-Checks in patients and informs clinical staff of patient arrival.
-Provides and explains paperwork for the patient to complete prior to examination.
-Collects, proofs for completeness, and scans/files patient forms.
-Updates demographics and insurance information in the system.
-Collects co-pays and balances; provides receipt.
-Answers phone calls in a prompt, courteous, professional manner.
-Answers, screens, and responds to routine questions via phone, electronic communications, or face to face contact, routes to appropriate personnel, or take thorough messages.
-Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
-Contacts clinic personnel as appropriate
-Records patient cancellations and missed appointments; reschedules appointments.
-Notifies appropriate staff of the cancellation and makes note in patient chart.
-Schedule outside consults/procedures ordered by physician
-Provides general administrative support by scanning/filing charts and forms or ensuring they are sent to the appropriate department/personnel for filing and scanning.
-Maintains lobby area in a neat and orderly manner.
-Maintains a legible supply of forms and appropriate office supplies required for daily activities.
-Adheres to confidentiality, state, federal, and HIPPA (Health Insurance Portability and Accountability Act) laws and guidelines with regards to patient's records.
-Schedules all CT (CAT) scans, PET (Positron Emission Tomography) scans, once approved from insurance.
-Maintains the chart message and anything that is in queue.
-Scans and copies updated insurance cards.
-Other duties as requested or assigned.
-May type memos and form
Qualifications:
MINIMUM QUALIFICATIONS:
-High school diploma or equivalent required.
-At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.
-Knowledge of this practice's personnel, daily routines, and scheduling a plus.
-Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.
-
Associate Patient Care Coordinator
1 week ago
Mission Hills, United States UnitedHealth Group Full timeProvide exceptional service to all customers Greets patients as they arrive and manages wait time Complete check-in and check-out tasks to include insurance verification and copy required documents Collects co-payments, co-insurance, and deductibles Care Coordinator, Patient Care, Associate, Patient, Coordinator, Health, Healthcare
-
Healthcare Services Coordinator
1 month ago
Mission Hills, United States Providence Health & Service Full timePosition OverviewThe Patient Services Specialist plays a crucial role within the Revenue Cycle framework at Providence Health & Services. This position is dedicated to enhancing the efficiency of our healthcare operations and ensuring optimal support for our various ministries.Key ResponsibilitiesFacilitate effective communication and coordination among...
-
Patient Services Coordinator
4 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob Overview The Patient Liaison plays a crucial role in delivering tailored, high-quality support to patients, ensuring seamless access to all clinical services and fostering a positive experience for clients. Acting as a dedicated navigator, this position guarantees timely service access while providing essential information and resources to program...
-
Patient Service Coordinator
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide Outstanding Patient Care: Deliver high-quality patient service through effective...
-
Patient Services Coordinator
1 month ago
Beverly Hills, California, United States LA Breastlink Beverly Hills Full timeJob OverviewPosition SummaryAt LA Breastlink Beverly Hills, we are committed to providing exceptional patient care through our dedicated team. As a Patient Services Coordinator, you will play a crucial role in ensuring a seamless experience for our patients, utilizing advanced technology and a patient-centered approach.Key Responsibilities:Collaborate with...
-
Patient Services Specialist
2 months ago
Mission Hills, United States Providence Health & Service Full timeOne Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to Patient Services, Specialist, Patient, Healthcare, Operations, Technical Support
-
Patient Services Coordinator
2 days ago
Bloomfield Hills, Michigan, United States Beaumont Urgent Care Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience.Key ResponsibilitiesProvide exceptional patient care and support, including check-in, insurance...
-
Patient Service Coordinator
3 weeks ago
Mission Viejo, California, United States Pacific Neuropsychiatric Specialists Full timeAbout the RolePacific Neuropsychiatric Specialists is seeking a highly motivated and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesSchedule appointments with...
-
Healthcare Patient Services Coordinator
1 month ago
Indian Hills, Colorado, United States OnPoint Medical Group Full timeOnPoint Medical Group is seeking a dedicated Healthcare Patient Services Coordinator to enhance our operations at South Denver OBGYN.About Us:OnPoint Medical Group is a physician-led network comprising skilled Primary and Urgent care providers focused on improving access to quality healthcare efficiently and affordably.Our mission is to ensure the health...
-
Patient Transporter
3 weeks ago
Mission Hills, United States Providence Health & Services Full timeProvidence Health & Services - [Nursing Assistant / Health Aide] As a Patient Transporter at Providence Health & Services, you'll: Oversee the front desk operations, including welcoming and check-in of patients; Transport and/or escort patients as well as holding patients/infants for care or procedures; Assist RN with patient basic needs, such as turning,...
-
Patient Care Transport Specialist
1 month ago
Mission Hills, Kansas, United States Providence Health & Services Full timeProvidence Health & Services - Patient Care Transport SpecialistAs a Patient Care Transport Specialist at Providence Health & Services, your responsibilities will include:Managing Front Desk Operations: Ensure a welcoming environment and assist with patient check-in procedures.Patient Transportation: Safely transport and escort patients to various locations...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob Title: Patient Service Representative SchedulingJoin The University of Kansas Health System as a Patient Service Representative Scheduling, playing a vital role in creating a seamless patient experience within our ambulatory clinics. As a key member of the physician's care team, you will be responsible for scheduling patient appointments, ensuring timely...
-
Patient Services Specialist
4 weeks ago
Mission Hills, United States Providence Health & Service Full timeJob DescriptionThe Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately.Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeAbout the RoleThe Patient Service Representative Scheduling (PSR Scheduler) is a vital member of the healthcare team at The University of Kansas Health System. This role is responsible for creating a seamless patient experience within an ambulatory clinic setting.Key ResponsibilitiesScheduling patient appointments, including internal and external referrals,...
-
Healthcare Services Coordinator
1 month ago
Mission Hills, United States Providence Health & Service Full timePosition OverviewThe Patient Care Operations Specialist plays a crucial role within the Providence Health & Services framework, contributing to the efficiency of our revenue cycle systems. This position is integral to ensuring that our healthcare services are delivered seamlessly across various ministries and operations.Key ResponsibilitiesSupport the...
-
Patient Service Coordinator
6 days ago
Mission Viejo, California, United States Pacific Neuropsychiatric Specialists Full timeJob SummaryPacific Neuropsychiatric Specialists is seeking a highly motivated and detail-oriented Patient Scheduler/Operator to join our team. As a key member of our front desk staff, you will be responsible for providing exceptional customer service, scheduling appointments, and ensuring seamless communication between patients and healthcare...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryThe Patient Service Representative Scheduling (PSR Scheduler) plays a vital role in creating a seamless patient experience within an ambulatory clinic. This position is responsible for scheduling patient appointments, responding to high-volume phone calls, and navigating medical records to ensure accurate patient information.Key...
-
Patient Services Specialist
4 weeks ago
Mission Hills, United States Providence Health & Service Full timeJob Description The Registrar is responsible for securing appropriate patient account reimbursement by obtaining complex demographic, insurance and medical information and ensuring this is documented timely and accurately. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Holy Cross Medical Center and thrive in our...
-
Mission Viejo, California, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative Scheduling to join our team at The University of Kansas Health System. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.ResponsibilitiesSchedule patient appointments, including internal...
-
Patient Service Coordinator
3 weeks ago
Beverly Hills, California, United States Cedars-Sinai Full timeJob SummaryCedars-Sinai is seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support to our patients and families.Key ResponsibilitiesProvide Outstanding Patient Care: Deliver high-quality patient service through effective...