Patient Services Coordinator

3 days ago


Bloomfield Hills, Michigan, United States Beaumont Urgent Care Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at Beaumont Urgent Care. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience.

Key Responsibilities
  • Provide exceptional patient care and support, including check-in, insurance verification, and collection of co-pays and balances.
  • Analyze health insurance benefits and relay relevant information regarding payment policies and billing/collection processes.
  • Maintain a clean and organized reception area, ensuring a welcoming environment for patients.
  • Perform various administrative tasks, including data entry and record-keeping, while adhering to established policies and procedures.
  • Determine and collect each patient's financial responsibility, ensuring accurate and timely billing.
  • Collaborate with the practice manager and other staff members to achieve team goals and objectives.
  • Provide overall support for physicians and office operations, ensuring seamless communication and coordination.
  • Document Electronic Medical Record (EMR) all medical interventions, maintaining accurate and up-to-date patient records.
  • Ensure HIPAA and OSHA compliance, maintaining confidentiality and adhering to regulatory requirements.
  • May be required to travel to nearby Beaumont Urgent Care locations to support staff members.
Requirements
  • High school diploma or equivalent.
  • Prefer at least one year of experience in a medical office or emergency room setting.
  • Urgent care experience preferred, but not required.
  • Ability to work 8am to 8pm, 3 days/week, rotating weekends and holidays.
  • Experience with insurance eligibility and co-pay determination.


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